Service Writer & ERP Coordinator

PSS Industrial Group; Aurora (CO); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

PPO Medical & Dental Plans

Vision Insurance

Company-Paid Basic Life & AD&D

Voluntary Life & AD&D

Short- and Long-Term Disability

Flexible Spending Accounts (FSA) for -

Job summary

PSS Cross Country Infrastructure Solutions seeks a detail‑oriented Service Writer to convert work orders into customer facing sales orders, generate internal costs for service work and parts, and create procurement orders. You will ensure accuracy of vendor part numbers, descriptions, and costs, coordinating with mechanics and vendors.

The role requires strong proficiency with Microsoft Office and basic ERP familiarity, including Infor Cloudsuite Distribution.

Qualifications

• Must have high school diploma or equivalent.
• Experience converting work orders to sales orders and itemizing by job tickets or work orders.

Responsibilities

• Convert Work Orders to customer facing Sales orders with details outlined and itemized by taking job tickets or work orders from mechanics and either generating an order to a client or creating an internal order to cost the service work and parts to equipment.
• Write internal PO's for equipment repairs.
• Create sales orders to 3rd Party Repairs, track service/repairs and tie to purchase orders.
• For all part numbers that are non-stock, ensure descriptions match the order acknowledgement from the vendor/invoice including vendor part numbers.
• Confirm that cost matches the corresponding invoice/order acknowledgement from the vendor.
• Ensure purchase orders correspond to vendor parts were purchased from as well as match respective invoices; item code and descriptions must match the invoice as close as possible.
• Support vendor inquiries, providing PO's, helping with re-rent PO's.

Skills

Detail oriented

Written communication

Independent worker

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

PSS Cross Country Infrastructure Solutions seeks a detail‑oriented Service Writer to convert work orders into customer facing sales orders, generate internal costs for service work and parts, and create procurement orders. You will ensure accuracy of vendor part numbers, descriptions, and costs, coordinating with mechanics and vendors.

The role requires strong proficiency with Microsoft Office and basic ERP familiarity, including Infor Cloudsuite Distribution.