Service Writer: Customer Liaison & Estimates, Day Shifts

Davey Coach, LLC; Colorado; Presencial; USD 60.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

No Night/Weekend/Holiday shifts

Vacation & Sick paid time off

9 Paid Holidays

401k with 4% company match

Medical, Dental, Vision, LifeInsurance

Short Term Disability

Descripción de la vacante

Davey Coach Sales in Colorado is hiring a Service Writer to act as the liaison between customers, third-party vendors and the service team. You will educate customers on necessary repairs and prepare cost estimates for repairs and transactions, while also serving as the backup to the Mobile Service Coordinator.

You will manage work orders, coordinate with technicians and shop foreman, respond quickly to inquiries, and ensure timely, courteous service.

Formación

• High School diploma or GED required.
• Valid driver's license with good MVR.
• 2 years of related service writer experience preferred.
• Highly organized with ability to handle multiple tasks.

Responsabilidades

• Coordinate between customers, technicians and vendors to resolve repairs.
• Provide prompt, courteous service and accurate cost estimates.
• Maintain and track work orders to ensure smooth workflow.
• Back up Mobile Service Coordinator as needed.

Conocimientos

Customer service

Communication

Organized

Educación

High School Diploma or GED

Descripción del empleo

Davey Coach Sales in Colorado is hiring a Service Writer to act as the liaison between customers, third-party vendors and the service team. You will educate customers on necessary repairs and prepare cost estimates for repairs and transactions, while also serving as the backup to the Mobile Service Coordinator.

You will manage work orders, coordinate with technicians and shop foreman, respond quickly to inquiries, and ensure timely, courteous service.