Service Writer | Admin (1st & 2nd Shift) STMP 262

Pine Belt CDJR MS; Piedmont (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, Vision, and Life

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is seeking a Service Writer/Administrator for 1st and 2nd shifts at Piedmont, SC. The role involves greeting customers, explaining services, creating service tickets, coordinating with technicians, and handling payments while maintaining records.

The position requires strong communication, basic computer skills, and flexibility to work evenings, weekends, and holidays. Prior experience in sales or customer service is a plus, with on-site duties at our front counter.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old and pass a pre-employment drug screen.
• Experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate clearly about costs, timelines, and any additional work needed.
• Process customer payments and handle necessary paperwork upon service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills

Verbal communication

Written communication

POS familiarity

Multitasking

Teamwork

Education

High school diploma or GED

Tools

POS/Service management systems

Computer skills

Job description

Service Writer | Admin (1st & 2nd Shift) STMP 262

Job Category: Service

Requisition Number: SERVI004264

• Posted : August 31, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Piedmont, SC 29673, USA

Description

Key Responsibilities:

Greet customers in a professional and friendly manner.

Explain available services, promotions, and special offerings such as free vehicle inspections.

Create and manage service tickets in the system.

Coordinate repair schedules with technicians and provide status updates to customers.

Communicate clearly about costs, timelines, and any additional work needed.

Process customer payments and handle necessary paperwork upon service completion.

Maintain accurate and organized service records.

Assist in maintaining a clean and welcoming front counter area.

Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills / Education / Requirements:

High school diploma or GED required.

Must be at least 18 years of age and pass a pre-employment drug screen.

Previous experience in sales, service writing, or customer service preferred.

Strong verbal and written communication skills.

Ability to multitask and work effectively in a fast-paced environment.

Basic computer skills and familiarity with POS/service management systems.

Knowledge of automotive or commercial tire services a plus.

• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime maybe required.

• 401(k) with Company Match
• Health, Dental, Vision, and Life Insurance
• Paid Time Off
• Paid On-the-Job Training

Why Join Southern Tire Mart?

#1 Commercial Tire Dealer in the U.S. since 2008

#1 North America Commercial Tire Dealer since 2012

Family-owned company with a culture of service excellence

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.