Service Writer

Hunter Truck; Wheeling (WV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay and bonus opportunities

Comprehensive benefits package

401(k) with company match

Paid Time Off and holidays

Job summary

Hunter Truck in Wheeling, WV is seeking a full-time service position where you'll greet customers, sell needed work, and manage repair orders. You will be responsible for maintaining accurate repair documentation and communicating with technicians.

Applicants should have a high school diploma or GED and a valid Driver’s License, with benefits including competitive pay, 401(k) matching, and a supportive culture. Don't miss your opportunity to grow your career!

Qualifications

• High school diploma or GED or one to three months of related experience and/or training.
• Valid Driver’s License required; must meet company insurability standards.
• Ability to lift/move up to 50 lbs.

Responsibilities

• Greet service customers and sell needed work.
• Write repair orders and estimate repair costs.
• Communicate with technicians and update customers on repair progress.

Education

High school diploma or GED

Related experience and/or training

Job description

Overview

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family‑owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York.

Come build your career with a team that invests in you from day one.

Position at a Glance

Location: Wheeling, WV

Position Type: Full‑Time

Schedule: Monday through Friday, 7:00 AM to 3:30 PM

Address: 1 West Alexander Road, Valley Grove, WV 26060

What You’ll Do

• Greet service customers, sell needed work, write repair orders, and estimate repair costs
• Ensure proper payment type is selected and perform initial review of repair orders
• Communicate with technicians and update customers on repair progress
• Obtain authorization for additional work and maintain accurate repair documentation
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
• Maintain repair order balance and assist parts/service departments as needed
• Handle customer inquiries, complaints, and scheduling professionally
• Maintain a clean and organized work area while adhering to all safety policies

What You Bring

• Education & Experience: High school diploma or GED or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards.
• Physical Requirements: Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Why Work With Us

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
• 401(k) with company match because your future matters
• Competitive Paid Time Off and paid holidays!
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family‑owned and trusted since 1938

Ready to Apply?

If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career.

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.