Field Service Technician

Hunter Truck; Scranton (Lackawanna County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Comprehensive benefits package

Job summary

Hunter Truck, a family-owned Peterbilt dealership since 1938, is looking for a Field Service Technician in Scranton, PA. In this role, you will perform diagnostics and repairs on various vehicle components at customer sites, ensuring high productivity and quality. Candidates should have a vocational degree and at least 5 years of experience in mechanical repairs.

The position offers competitive pay, a comprehensive benefits package, and a supportive culture focused on employee growth.

Qualifications

• Minimum of 5 years related experience in repairs.
• Valid Driver’s License and insurability standards.
• Physical ability to lift/move up to 100 lbs.

Responsibilities

• Perform diagnostics and repairs on vehicle components.
• Communicate with service department for workflow.
• Maintain productivity and quality standards.

Skills

Engine troubleshooting

Electrical repair

A/C systems

Component overhaul

Hand tools knowledge

Education

Vocational/technical school graduate

Tools

ASE Certifications

CDL Class B or above

State Vehicle Inspector Certification

Job description

Field Service Technician

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.

Position at a Glance

Location: Scranton, PA
Position Type: Full-Time
Schedule: Monday through Friday, 8:00 AM to 4:30 PM
Address: 2900 Stafford Avenue, Scranton, PA 18505

What You’ll Do

• Perform unsupervised diagnostics and repairs of most vehicle components at customer job sites
• Conduct major component repairs, overhauls, and electrical/A/C system repairs
• Communicate daily with the service department to coordinate workflow and parts needs
• Track and tag warranty parts; maintain documentation for warranty claims including EDS and TCS cases
• Maintain productivity (>80%) and efficiency (>95%) while performing quality work
• Assist other technicians on major repairs and participate in team projects
• Road test vehicles and inspect newly delivered units for damage or missing components
• Install optional equipment and report machinery defects
• Maintain clean and organized service truck, customer work area, and shop environment
• Participate in OEM/vendor training programs and maintain certifications with minimum 90% passing grade
• Adhere to all federal, state, and local regulations and Hunter Truck safety policies

What You Bring

• Education & Experience: Vocational/technical school graduate with a minimum of 5 years related experience or an equivalent combination. Must have experience in engine and driveline troubleshooting, electrical repair, A/C systems, and component overhaul or specialty experience. Must have a good supply of hand tools to complete most repairs.
• Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver’s License (CDL) Class B or above required; must meet company insurability standards. Automotive Service Excellence (ASE) Certifications required. Drive Train Certification for Medium/Heavy Truck required. Heating, Ventilation, and Air Conditioning Certification for Medium/Heavy Truck required. State Vehicle Inspector Certification (Class 7) required. MX Engine Certified required. Cummins MD and HD Certification required.
• Physical Requirements: Regular standing and use of hands; frequent walking, climbing, balancing, stooping, kneeling, crouching, or crawling; regularly lift/move up to 50 lbs, frequently lift/move more than 100 lbs, occasionally more than 100 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

Why Work With Us

• Your hard work earns real rewards with competitive pay and bonus opportunities
• Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
• 401(k) with company match because your future matters
• Competitive Paid Time Off and paid holidays!
• Your success is our priority. We offer training, mentorship, and advancement opportunities
• A supportive, team first culture where you’re never just a number
• A legacy of stability in a company that is family-owned and trusted since 1938

Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.