Service Writer

Scott Electric Company; Jeannette (Westmoreland County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Service Writer to join their team in Jeannette, PA. This role involves managing customer interactions, scheduling generator repairs, and ensuring smooth operations in a fast-paced environment. The ideal candidate will possess strong communication skills and a background in scheduling and repairs. With a commitment to employee development and a comprehensive benefits package, this company offers a supportive work environment where you can thrive and grow your career.

Benefits

401(k) with matching

Health, dental, vision, and life insurance

Paid time off and holidays

Referral and employee assistance programs

Employee discounts

Tuition reimbursement

Employee Stock Ownership Plan (ESOP)

Qualifications

• Prior experience in scheduling and repair is essential.
• Good communication skills and the ability to multitask are crucial.

Responsibilities

• Call customers and schedule generator repairs and maintenance.
• Handle billing issues efficiently.

Skills

Computer Skills

Scheduling and Repair Experience

Mechanical Experience

Multitasking

Good Communication Skills

Electrical Knowledge

Job description

Palco Power Systems, a subsidiary of Scott Electric Company, is a Western PA distributor of Kohler Power Systems, seeking a Service Writer at the Jeannette, PA location. (M-F 8:00 AM - 5:00 PM).

Responsibilities

1. Calling customers
2. Scheduling generator repairs
3. Scheduling generator routine maintenance
4. Handling billing issues

Requirements

1. Computer Skills
2. Prior experience in scheduling and repair
3. Mechanical experience preferred
4. Multitask and process-driven
5. Good communication skills
6. Must pass background check and drug screen
7. Ability to work in a fast-paced environment
8. Electrical knowledge is preferred

Candidates must submit to background checks and drug testing.

Overview

Founded in 1946 in Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the US, with locations across Pennsylvania, Maryland, Ohio, and West Virginia. We offer career opportunities for individuals interested in serving electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail markets.

Equal Opportunity Employment

All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. We are committed to creating an inclusive workplace that values every individual's skills and potential.

Employment Agreement

All employees must sign an agreement including a restrictive covenant (Non-Compete, Non-Disclosure) for 3 years or within 100 miles of any Scott Electric location.

Benefits

• 401(k) with matching
• Health, dental, vision, and life insurance
• Paid time off and holidays
• Referral and employee assistance programs
• Employee discounts and flexible spending accounts
• Tuition reimbursement
• Employee Stock Ownership Plan (ESOP)

Work Location

In person