Service to Sales Client Advisor

Napleton Nissan; Orlando, Northern (FL, KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Vacation

Flexible Schedule

Paid Training

Discounts on vehicles

Job summary

Napleton Nissan in Orlando is seeking a Service to Sales Client Advisor to bridge service and sales, promoting upgrade options and nurturing customer leads. You will manage follow-ups, set appointments for service and sales, and support a seamless customer experience.

The role emphasizes excellent communication, at least 2 years in automotive sales, and comfort with learning dealership technology. A stable schedule and employee benefits accompany the opportunity.

Qualifications

• Excellent communication skills required.
• 2+ years automotive sales experience required.
• Tech-savvy and able to learn new systems.

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership.
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Follow up in a manner that results in the customer visiting the dealership.
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Skills

Excellent communication

Automotive sales experience

Job description

The Ed Napleton Automotive Group is looking for our next Service to Sales Client Advisor. This is an exciting opportunity in a growing, fast-paced industry. Located at Volkswagen of Orlando, the Service to Sales Client Advisor will be responsible for assisting customers in the Service Department who are eligible for an upgrade.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans(Potential to earn $60,000-$100,000+ per year)
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Paid Vacation and Sick Time
• Paid Training
• Flexible Schedule(Monday-Friday 8:00am-5:00pm)
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• 2+ years Automotive Sales experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws