Service Technician - Windows & Doors | VT | No Weekends

Bmd USA; Williston (VT); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

ESOP

Full-time

Insurance package

401(k) match

Paid holidays and PTO

Tools and travel time

Training opportunities

Job summary

Windows & Doors by Brownell in Vermont is seeking a Service Technician to diagnose, repair, and support window and door installations. You will inspect products, replace components, and communicate findings with customers, while maintaining safety and documentation on every job.

The role requires 1+ years of relevant experience, strong troubleshooting, and a valid driver's license. We offer a full-time schedule, competitive benefits, and training opportunities in a 100% employee-owned company.

Qualifications

• High school diploma or equivalent; vocational carpentry training preferred.
• 1+ years of window and door installation, carpentry, remodeling, construction, service, or a related trade.
• Mechanical aptitude and strong troubleshooting skills.
• Experience using hand and power tools safely and effectively.
• Strong customer service and communication skills.
• Valid driver’s license and safe driving record.
• Ability to lift up to 75 pounds and perform physical jobsite work.
• Ability to pass a pre-employment physical and drug screen.

Responsibilities

• Diagnose and repair window and door performance issues.
• Inspect products and identify root causes of service concerns.
• Replace components, hardware, weatherstripping, glass, and related materials as needed.
• Perform adjustments and basic finish carpentry repairs.
• Distinguish between product-related and installation-related issues.
• Communicate professionally with customers regarding findings, recommendations, and repair procedures.
• Complete service documentation and jobsite photos accurately.
• Maintain a clean, safe, and organized work environment.
• Work closely with the Lead Service Technician and Service Manager to deliver outstanding customer service.

Skills

Window/door installation

Carpentry

Troubleshooting

Customer service

Communication

Education

High school diploma

Tools

Hand tools

Power tools

Job description

Windows & Doors by Brownell in Vermont is seeking a Service Technician to diagnose, repair, and support window and door installations. You will inspect products, replace components, and communicate findings with customers, while maintaining safety and documentation on every job.

The role requires 1+ years of relevant experience, strong troubleshooting, and a valid driver's license. We offer a full-time schedule, competitive benefits, and training opportunities in a 100% employee-owned company.