Service Technician - Windows and Doors

Renewal by Anderson Metro & Midwest; Hayward (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Vehicle allowance

401k with company match

Medical, vision, dental

PTO

Life insurance

Employee perks discount program

Gas card and toll tag

Job summary

Renewal by Andersen is seeking a field service technician in California to assess, repair, and replace window and door components. You will troubleshoot issues, handle door panels, hardware, sashes, and trim while ensuring customer satisfaction.

The role requires basic computer skills, a valid driver’s license, and the ability to lift up to 50 pounds, climb ladders, and work one Saturday per month with a Monday–Friday schedule.

Qualifications

• Minimum of 1 year of experience working in general maintenance.
• Minimum of 1 year of experience performing basic home repair work, preferred.
• Ability to work Monday-Friday.
• Must be available to work one Saturday per month.
• Basic computer skills, including smart phone and email.
• Physical ability to lift and carry products weighing up to 50 pounds, climb ladders/scaffolding, stoop, bend and walk on uneven surfaces, and have good hand dexterity.
• Valid driver’s license, car insurance, and a vehicle that can transport materials and tools such as a ladder and screen.
• Ability to perform any other duties or responsibilities deemed necessary by management.

Responsibilities

• Assessing, repairing, and replacing parts and components to fix any issues our customers are having with their windows.
• Troubleshoot, repair, and replace window components, door panels, and hardware, including sashes, door panels, hardware, operating mechanisms, caulking, adjusting product for better functionality, and trim replacement.
• Provide a high level of customer service and provide solutions for service issues.

Skills

General maintenance experience

Home repair experience

Valid driver’s license

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

RESPONSIBILITIES:

• Assessing, repairing, and replacing parts and components to fix any issues our customers are having with their windows.
• Troubleshoot, repair, and replace window components, door panels, and hardware, including sashes, door panels, hardware, operating mechanisms, caulking, adjusting product for better functionality, and trim replacement.
• Provide a high level of customer service and provide solutions for service issues.

QUALIFICATIONS:

• Minimum of 1 year of experience working in general maintenance
• Minimum of 1 year of experience performing basic home repair work, preferred
• Ability to work Monday-Friday.
• Must be available to work one Saturday per month
• Basic computer skills, including smart phone and email, and
• Physical ability to lift and carry products weighing up to 50 pounds, climb ladders/scaffolding, stoop, bend and walk on uneven surfaces, and have good hand dexterity
• Valid driver’s license, car insurance, and a vehicle that can transport materials and tools such as a ladder and screen
• Ability to perform any other duties or responsibilities deemed necessary by management

COMPENSATION AND BENEFITS:

• Competitive hourly rate starting at $26.50-$29.00/hour
• $500 vehicle allowance, gas card and toll tag
• 401k with company match percentage
• Medical, vision, dental and supplemental life insurance
• PTO - vacation, sick, and holiday pay
• Prorated backup family care (10 days)
• Employee perks discount program

Schedule:

• Full time, Monday-Friday, typically 7:00am-3:30 pm, with one Saturday a month required

Equal Opportunity Employer, including disabled and veterans.