Window and Door Service Technician

Renewal by Anderson Metro & Midwest; Port Wentworth (GA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tools provided

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(K) with company match

Student loan repayment

Tuition reimbursement

Employee discount

PTO and holidays

Job summary

Renewal by Andersen, the custom division of Andersen Windows, seeks a dedicated Window Service Technician for year-round full-time work in Port Wentworth, GA. You will install and service windows and doors, troubleshoot issues on-site, and replace defective parts while ensuring high customer satisfaction.

Applicants should have 3–5 years of installation experience, a valid driver's license, and ability to lift up to 100 lbs. Competitive hourly rate and benefits are offered.

Qualifications

• 3–5 years of window/door installation experience.
• Knowledge of custom window/door installation.
• Experience with metal brake and caulking.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs on-site and assist with customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren’t working properly.
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues.

Skills

Window installation

Door installation

On-site troubleshooting

Customer service

Driver's license

Communication

Heavy lifting

Caulking

Metal brake

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Window Service Technician

Renewal by Andersen

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are in search of a hardworking, self-motivated, and experienced individual who is looking for a full-time, year round opportunity to join Renewal by Andersen; the number one window manufacturer in the country.

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren't working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications

• 3-5 years of experience installing windows and doors
• Custom window and door installation knowledge
• Thorough experience with using a metal brake and caulking
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
• Customer service experience with job troubleshooting as a key component
• A valid driver's license
• Excellent communication skills with the ability to build quick rapport
• Ability to lift up to 100lbs and climb a ladder unassisted
• Competitive starting hourly rate of $23-$25/hour
• Company vehicle, gas card and tools provided
• Full insurance package, including medical, dental, vision, and life insurance
• 401(K) with company match percentage
• Student loan repayment program and student tuition reimbursement program
• Employee perks discount program
• PTO, paid holidays, and floating holidays!

Equal Opportunity Employer, including disabled and veterans.