Service Technician - Wayne City

Sydenstricker Nobbe Partners; Wayne City (IL); On-site; USD 40,116,000 - 71,635,000; Full time

Job summary

Sydenstricker Nobbe Partners in Wayne City, IL is seeking an experienced Service Technician to diagnose and repair John Deere equipment and technology. You will mentor trainees and participate in customer clinics while performing field diagnostics as needed.

This role requires a strong background in mechanical, electrical and hydraulic systems, experience with diagnostic tools, and a commitment to documentation, safety, and timely work orders.

Qualifications

• High School Diploma or GED or equivalent; Associate degree preferred.
• Experience performing service repairs on heavy equipment.
• Experience with mechanical, electrical and hydraulic systems.
• Experience using Service ADVISOR or similar diagnostic tools.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians; conducts customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Documents diagnostics and repairs thoroughly and submits information on time.
• Operates and maintains vehicles and tools required for job responsibilities.
• Maintains a clean and orderly work area and follows safety rules.
• Keeps knowledge current on John Deere and competitive products.

Skills

Diagnostics and repairs

Team collaboration

Mentoring/Training

Safety compliance

Effective communication

Education

High school diploma or GED

Associate degree preferred

Tools

Service ADVISOR

Diagnostic tools

Job description

Job DetailsLevel: ExperiencedJob Location: SNP Wayne City - Wayne City, IL 62895Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $14.00 - $25.00 HourlyTravel Percentage: Up to 50% Job Category: Skilled Labor - Trades

Department: Service

Reports to: Service Manager or Service Location Manager

Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

QualificationsExperience, Education, Skills and Knowledge

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver's license required; CDL (Commercial Driver's License) preferred