Large Ag Service Technician - Steeleville

Sydenstricker Nobbe Partners; Steeleville (IL); On-site; USD 28,000 - 55,000; Full time

Job summary

Sydenstricker Nobbe Partners in Steeleville, IL, is seeking an experienced Service Technician to diagnose and repair John Deere equipment and technology. You will mentor trainees and support customer clinics while documenting all work and maintaining safety standards.

Strong diagnostic skills, ability to work in a team, and a high school diploma or equivalent are required; CDL preferred. Day shift, full-time role in the service department with emphasis on quality and timely service.

Qualifications

• Experience performing on-diagnosis and repairs on heavy equipment.
• Ability to document repairs and service actions clearly.
• Strong communication and teamwork in a field service setting.

Responsibilities

• Diagnose and repair John Deere equipment and technology.
• Mentor Service Technician Trainees and Service Technicians.
• Support customer clinics and field service as required.
• Responsible for accurate timekeeping and documentation of work orders.

Skills

Diagnostics

Teamwork

Communication skills

Customer service

Education

High School Diploma

GED

Associates degree

Tools

Service ADVISOR

Diagnostic tools

Job description

Job Details

• Job Location: SNP Steeleville - Steeleville, IL 62288
• Position Type: Full Time
• Education Level: High School
• Salary Range: $20.00 - $40.00
• Hourly Travel Percentage: Negligible
• Job Shift: Day
• Job Category: Skilled Labor - Trades
• Position Specifics Department: Service
• Reports to: Service Manager or Service Location Manager
• Revenue Generating: Yes
• Purpose Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Qualifications

• Experience, Education, Skills and Knowledge
• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid drivers license required; CDL (Commercial Drivers License) preferred