Service Technician - Rocheport

Paycom; Rocheport (MO); On-site; USD 28,000 - 55,000; Full time

Job summary

John Deere's Service division seeks a skilled Service Technician to diagnose, repair, and maintain agricultural and turf equipment at Rocheport, MO. You will document work orders, support customer clinics, and travel as needed to field sites.

You must have a high school diploma or equivalent, with strong knowledge of mechanical, electrical, and hydraulic systems, plus good communication and teamwork. CDL preferred but not mandatory in all cases.

Qualifications

• Experience performing service repairs following Technical Manual procedures.
• Experience with special tools and equipment for diagnostic work on machines.
• Experience with mechanical, electrical and hydraulic systems on off-road or heavy equipment.
• Experience operating vehicles and diagnostic tools.
• Proficient with basic computer functions and diagnostic software.
• Strong teamwork and written/verbal communication.
• High school diploma or equivalent; associates preferred.
• Valid driver's license; CDL preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Documentation of diagnostics and repairs on work orders; timely submittal.
• Participates in Service EDUCATE Training programs for skill development.
• Operates and maintains vehicles, tools, and equipment to perform responsibilities.
• Maintains a clean, safe, and orderly work area.
• Follows safety rules and standards; stays current on products.

Skills

Service repairs

Technical manuals

Mechanical systems

Electrical systems

Hydraulic systems

Vehicle operation

Service ADVISOR

Computer basics

Teamwork

Communication

Driver's license

CDL preferred

Education

High School Diploma

Associates degree preferred

Tools

Service ADVISOR

CDL (optional)

Job description

Job Details

Job Location: SNP Rocheport - Rocheport, MO 65279, Position Type: Full Time, Education Level: High School, Salary Range: $20.00 - $40.00 Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Skilled Labor - Trades, Position Specifics

Department

Service

Reports to

Service Manager

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Maintains current knowledge of John Deere and competitive products.

Qualifications

• Experience, Education, Skills and Knowledge: Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty.
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities High School Diploma, GED, or equivalent experience required; Associates degree preferred.
• Valid drivers license required; CDL (Commercial Drivers License) preferred.