Service Technician - Steeleville

Sydenstricker Nobbe Partners; Steeleville (IL); On-site; USD 19,000 - 34,000; Full time

Job summary

Sydenstricker Nobbe Partners in Steeleville, IL seeks an experienced technician for complex diagnostics and service on agricultural and turf equipment. You will work independently, run field service as needed, and mentor junior technicians to uphold service standards.

The role emphasizes timely documentation, safety, and knowledge of John Deere products, with travel up to 50%. A 2-year degree is preferred, with a strong toolbox and driving credentials.

Qualifications

• Experience performing service repairs and maintenance.
• Experience with mechanical, electrical and hydraulic systems.
• Ability to utilize diagnostic tools and perform field service work.
• Valid driver’s license; CDL preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians; conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for documentation of diagnostics and repairs and timely submission of information
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and works in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Skills

Diagnostics

Repairs

Field service

Leadership/mentoring

Communication skills

Education

High School Diploma/GED

Associate degree preferred

Tools

Service ADVISOR

Job description

Job DetailsLevel: ExperiencedJob Location: SNP Steeleville - Steeleville, IL 62288Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $14.00 - $25.00 HourlyTravel Percentage: Up to 50% Job Category: Skilled Labor - TradesPosition Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities:

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

QualificationsExperience, Education, Skills and Knowledge:

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver's license required; CDL (Commercial Driver's License) preferred