Service Technician - Macon

Sydenstricker Nobbe Partners; Macon (MO); On-site; USD 28,000 - 55,000; Full time

Job summary

Sydenstricker Nobbe Partners in Macon, MO is seeking a skilled service technician to diagnose and repair John Deere equipment and technology in a full-time role. You will work with the service team to deliver high-quality maintenance and repair services.

This position requires a high school diploma or GED (associate degree preferred), experience with diagnostics, safe operation of tools and vehicles, and strong documentation of work orders. Valid driver's license is required; CDL preferred.

Qualifications

• High School diploma or GED required; associate degree preferred.
• Experience performing diagnostics and repairs on equipment.
• Ability to operate vehicles and use diagnostic tools.
• Strong documentation and time-keeping for service orders.
• Valid driver's license; CDL preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Mentors Service Technician Trainees and supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Documents diagnostics and repairs on work orders; submits information on time.
• Participates in SERVICE EDUCATE training to develop skills.
• Operates and maintains vehicles, tools and equipment required for the job.
• Maintains a clean, neat, orderly work area and follows safety rules.
• Maintains knowledge of John Deere and competitive products.

Skills

Diagnostics & repairs

Field service

Documentation

Safety compliance

Communication skills

Education

High School Diploma or GED

Associate degree preferred

Tools

Service ADVISOR

Diagnostic tools

Job description

Job Details

Job Location: SNP Macon - Macon, MO 63552

Position Type: Full Time

Education Level: High School

Salary Range: $20.00 - $40.00 Hourly

Travel Percentage: Negligible

Job Shift: Day

Job Category: Skilled Labor - Trades

Position Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Revenue Generating: Yes

Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Qualifications

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing1>
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver's license required; CDL (Commercial Driver's License) preferred