Service Technician (No Travel)

Mississippi Power Co; Atlanta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Level I Technician to maintain and service generator systems and power distribution equipment. This role involves performing preventive maintenance, ensuring safety standards, and interacting with customers. The position requires physical labor and offers a dynamic work environment with a significant outdoor component. Join a company that values innovation and provides comprehensive benefits, including medical and retirement plans, while making a meaningful impact in the energy sector.

Benefits

Medical/Dental/Vision Insurance

401(k)

Vacation

PTO

Flexible Spending Accounts

Wellness Programs

Referral Programs

Tuition Reimbursement

Qualifications

• 1-3 years of experience in servicing generator systems.
• Ability to read technical manuals and perform physical labor.

Responsibilities

• Provide 24x7 on-call services and conduct preventative maintenance.
• Interact with customers and coordinate with subcontractors.

Skills

Field experience servicing generator systems

Preventive maintenance

Technical reading and interpretation

Mathematical concepts

Customer interaction

Computer proficiency (ERP, Microsoft Office)

Verbal and written communication

Detail-oriented

Teamwork-oriented

Education

High School diploma or GED

Tools

PPE (Personal Protective Equipment)

Job description

Description

Summary

Responsible for the ongoing maintenance of contracted and non-contracted generator and power distribution equipment.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

• Level I Technician requires one to three years of field experience servicing generator systems, including residential applications, capable of preventive maintenance, operational understanding of automatic transfer switches, and performing load banks.
• All candidates should have a High School diploma or GED, related military experience, or equivalent field experience.
• Ability to read and interpret technical instructions, safety manuals, service manuals, policies, and procedures.
• Ability to work with basic mathematical concepts.
• Ability to safely perform physical labor outdoors, including lifting and installing replacement parts, generator components, batteries, and other heavy objects, often in extreme temperatures.
• Must observe all safety standards.

Knowledge, Skills, and Abilities

• Ability to interact tactfully with customers to maintain harmonious relationships.
• Computer proficiency, especially with ERP systems, email, and Microsoft Office.
• Maintain a professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Excellent verbal and written communication skills.
• Express commitment to PSS, its customers, and employees.
• Detail-oriented with a process-driven approach.
• Ability to deliver on-time results supporting business goals.
• Teamwork-oriented with a collaborative style.

Supervisory Responsibilities

No supervisory responsibilities.

Essential Functions

• Travel daily with an independent work structure.
• Provide 24x7 on-call services as required.
• Maintain and safeguard company equipment, tools, and instruments.
• Perform battery installations and replacements.
• Conduct scheduled preventative maintenance.
• Interact with customers and coordinate with subcontractors.
• Maintain company vehicle and complete all required paperwork timely and accurately.
• Attend training as necessary and own personal tools.

Physical Demands

Tasks require moderate physical work, including lifting up to 75 pounds, climbing, and working in PPE. Must have specific vision abilities and be able to pass pre-employment screening.

Work Environment

85%+ outdoor work in various weather conditions, with travel up to 25%. Exposure to environmental hazards is expected.

About Us & Benefits

PowerSecure, a Southern Company subsidiary, provides innovative energy solutions. Benefits include medical/dental/vision insurance, 401(k), vacation, PTO, flexible spending accounts, wellness programs, referral programs, tuition reimbursement, and more.

PowerSecure is an equal opportunity employer, committed to diversity and inclusion. Applicants' qualifications are considered without regard to protected characteristics. Further details about rights are available at EEOC's poster.