Service Technician - Intermediate (Job ID 3021465)

ADT Security Services; Evansville (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

ADT Security Services seeks a Residential Service Technician to troubleshoot and service residential security systems in Evansville, IN. A high school diploma or GED is required, with NICET Level 3 preferred.

The role involves locating and repairing damaged equipment, reading blueprints, and coordinating inspections with authorities. Candidates should have at least 8 years of installation/inspection experience with ADT or comparable products and a valid driver’s license.

Qualifications

• High school diploma or GED required.
• NICET Level 3 Certification preferred.
• Minimum 8 years experience installing and inspecting/repairing ADT or comparable product.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication

Valid driver’s license

Education

High school diploma or GED

NICET Level 3 Certification preferred

Job description

About Us:

Company Overview:

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to nearly seven million customers, and it employs approximately 17,000 people at 200 locations. More information is available at www.adt.com.

Position Summary

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Qualifications - External

Education/Certification:

• High school diploma or GED.
• Nicet Level 3 Certification preferred.

Experience:

• Minimum 8 years experience installing and inspecting/repairing ADT or comparable product

Skills:

• Excellent communication skills.
• Valid driver's license required.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.