Service Technician III: Master CFESA

PT Holdings LLC; Fort Worth (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401k & Profit Sharing

Medical & Dental Benefits

Equal Opportunity Employer

Job summary

Whaley Foodservice is seeking a Service Technician III to provide service and repair of commercial cooking equipment. The candidate will operate with a Safety First mindset, troubleshoot complex systems, and document tasks via tablet while on customer sites.

The role requires CFESA certifications across at least two areas and a commitment to on-site work with extensive travel. Strong communication, reliability, and a clean driving record are essential to meet on-call and safety requirements.

Qualifications

• Must be 18 years or older.
• Background check and drug screen required.
• 5 years of applicable experience.
• Valid driver's license and driving record meeting safety standards.
• Possess CFESA certifications: electrical, gas, refrigeration, steam.

Responsibilities

• Operate with a Safety First mindset.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Document tasks on a tablet (parts order, work order, timesheet) promptly.
• Communicate professionally with customers regarding repairs and status.
• Use proper tools for repair, including hand and power tools.
• Monitor truck stock to ensure required parts are stocked on vehicle.
• Maintain service vehicle, tools, and uniforms to Heritage standards and procedures.
• Participate in on-call rotation including weekends/holidays.
• Obtain correct part numbers via branch parts personnel.
• Collect payment on COD jobs.
• Contribute to branch targets for response time and first-time fix rates.
• Participate in available training to increase skills and knowledge.
• Perform other duties as required.

Skills

Work independently

Diagnose & troubleshoot

Attention to detail

Communication skills

Safe driving

Education

CFESA Certifications (electrical, gas, refrigeration, steam)

Job description

Position at Whaley Foodservice

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

The Service Technician III provides service and repair of commercial cooking equipment. The Tech III holds three of four CFESA certifications and is trained in at least two skill sets.
maintains productivity, and currently holds three of the four CFESA certifications and is assigned to the on-call roster.and demonstrates to lead, mentor, train, and lead other team members.

Description

• Operates with 'Safety First' mindset
• Troubleshoots and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicates professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to ensure required parts are stocked on vehicle.
• Maintain service vehicle, tools, and uniforms consistent with Heritage's standards and procedures.
• Participates on-call rotation including weekend/holidays.
• Obtains correct part numbers through branch parts person.
• Collects payment on COD jobs.
• Contributes positively to branch targets for response time and first-time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

Required Education | Experience

• Must be at least 18 years of age
• Completion of a satisfactory background check and drug screen is required.
• 5 Years of applicable experience.
• Valid Driving license and driving record that aligns with our safety standards. .
• Possess three of four CFESA certifications: electrical, gas, refrigeration, steam

Skills and Abilities

• Ability to work independently
• Ability to accurately diagnose and troubleshoot
• Strong attention to detail.
• Excellent communication and soft skills.
• Safe driving record

Work Environment

• Regularly lift and/or move up to fifty pounds; frequently lift and/or move up to one hundred pounds with assistanceand lift equipment.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment.
• Occasional to frequent exertion in highand lowtemperature environments(over heated kitchens, rooftops,outdoors,etc.).

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.