Service Technician II (Locksmith) - software / qa / dba / etc - job employment

Realtor.pm; Pompano Beach (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Medical, Dental, Vision, and Life Ins.

401K with company match

Paid vacation and holidays

Educational assistance

Job summary

Securitas Technology is seeking a Service Technician II (Locksmith) to service and install electronic security systems, including high-security locks and access control devices at client sites. You will diagnose issues, perform preventive maintenance, and document changes with our team.

A strong background in low voltage electronics and security systems is required. Responsibilities include on-site upgrades, testing, and collaboration with project teams to ensure uptime and client satisfaction

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire systems.
• Proficient with Microsoft Office and basic networking.
• Excellent communication and problem-solving skills.
• Ability to troubleshoot IP addressing and network concepts.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• On-site installations of software upgrades and major modifications.
• Perform preventative maintenance to maximize availability and identify faults.
• Document all system modifications through digital change control tracking.
• Produce technical documentation describing deployment for technical and non-technical audiences.

Skills

Low voltage electronics

Electronic security

CCTV & access control

IP networking basics

Troubleshooting

Documentation

Team collaboration

Microsoft Office

Education

High School Diploma

Job description

Service Technician II (Locksmith) - software / qa / dba / etc - job employment

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.Respond to trouble tickets to ensure application uptime and system performanceSafe and Vault Technology: Ability to service, open, repair, and combine high-security mechanical and digital safe locks, time locks, and vault doors.High-Security Systems: Mastery of restricted keyways, high-grade commercial deadbolts, and heavy-duty commercial door hardware.Electronic Access Control: Knowledge of installing and troubleshooting digital keypads, biometric scanners, and magnetic locking systems.Master Keying: Designing and maintaining complex, highly restricted master key hierarchies for multi-level building access.Work individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faultsPerform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications

Minimum Requirements

High School diploma required or equivalent

Familiarity installing and troubleshooting low voltage equipment

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms

Strong working knowledge of Microsoft Office

Strong written and verbal communications skills

Working knowledge of network communications and IP addressing

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic

Certifications in enterprise grade CCTV and Access Control systems a plus

STC offers comprehensive benefits including:

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.