Service Technician II (Locksmith) - software / qa / dba / etc - job employment

Classifieds24.org; Pompano Beach (FL); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Vehicle

Company Cell Phone

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with 60% Match

Paid vacation

Descripción de la vacante

Securitas Technology seeks a Service Technician II (Locksmith) to service and support security solutions at customer sites. You will handle on-site installation, troubleshooting, and maintenance of high-security systems, including access control and CCTV, with strong problem-solving and documentation skills.

Responsibilities include testing upgrades, documenting changes, and collaborating with teams to ensure uptime and performance.

Formación

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsabilidades

• Respond to trouble tickets to ensure uptime and system performance.
• Service STC products at customer sites.
• Execute pre-deployment end-to-end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing deployment for technical and non-technical audiences.
• Work individually and as a team to diagnose and resolve application issues.

Conocimientos

Low voltage electronics

Access control systems

CCTV knowledge

IP networking

Educación

High School diploma

Herramientas

Microsoft Office

Digital change control

Descripción del empleo

Service Technician II (Locksmith) - software / qa / dba / etc - job employment

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

STC is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.Respond to trouble tickets to ensure application uptime and system performanceSafe and Vault Technology: Ability to service, open, repair, and combine high-security mechanical and digital safe locks, time locks, and vault doors.High-Security Systems: Mastery of restricted keyways, high-grade commercial deadbolts, and heavy-duty commercial door hardware.Electronic Access Control: Knowledge of installing and troubleshooting digital keypads, biometric scanners, and magnetic locking systems.Master Keying: Designing and maintaining complex, highly restricted master key hierarchies for multi-level building access.Work individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faultsPerform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications

Minimum Requirements

High School diploma required or equivalent

Familiarity installing and troubleshooting low voltage equipment

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms

Strong working knowledge of Microsoft Office

Strong written and verbal communications skills

Working knowledge of network communications and IP addressing

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic

Certifications in enterprise grade CCTV and Access Control systems a plus

STC offers comprehensive benefits including:

• Highly competitive salary
• Company training and industry leading certification program
• Company Vehicle
• Company Cell Phone
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.