Service Technician II

Mill Creek Residential; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Mill Creek Residential is seeking a Service Technician Level II to maintain community standards through repairs and service requests. The role requires attention to detail, safety compliance, and excellent customer service. Join a diverse team that values integrity and growth.

Benefits

Competitive Pay

Comprehensive Health Benefits

401(k) with Employer Matching

Paid Time Off

Qualifications

• 1-3 years of maintenance experience required.
• HVAC and CPO certifications preferred.

Responsibilities

• Perform general duties, preventative maintenance, and repairs.
• Respond to repairs in HVAC, electrical, plumbing, and more.
• Ensure compliance with safety and Fair Housing regulations.

Skills

English

Basic Arithmetic

Computer Skills

Safety Practices

Education

High School diploma or GED

Tools

Maintenance Equipment

Property Management Software

Job description

At Mill Creek Residential, we are committed to building a diverse, equitable, and inclusive workplace where our associates can grow and bring their whole selves to work. We encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements, as you may be the right candidate for this or another role at Mill Creek.

Position: Service Technician Level II (Make Ready)

This role maintains the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs to uphold the community's material and aesthetic standards. The technician works according to safety and operational standards, ensuring timely and reliable service. The position emphasizes attention to operational needs and anticipates potential issues.

Essential Functions/Responsibilities

1. Assist in organizing and performing general duties, preventative maintenance, and repairs following safety standards.
2. Inspect vacated apartments, document renovations needed, and re-inspect for quality and presentation.
3. Perform duties to restore apartments to "make ready" status.
4. Respond to repairs in HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware, masonry, painting, drywall, pools, water features, and trash systems.
5. Inspect community grounds and buildings for safety and maintenance needs.
6. Respond promptly to resident requests, providing excellent customer service.
7. Promote safe work practices among the on-site team.
8. Ensure compliance with all laws and Fair Housing regulations.
9. Complete other duties as assigned.
10. Embodies Mill Creek’s mission, values, and brand in all actions.

Education and Experience

• High School diploma or GED preferred.
• 1-3 years of maintenance experience.
• Experience in multi-family maintenance is helpful.
• HVAC and CPO certifications are preferred.

Skills and Knowledge

• Ability to read, write, and speak English for understanding instructions, documentation, and communication.
• Ability to take measurements and perform basic arithmetic.
• Basic computer skills in Microsoft Office and property management software.
• Operate maintenance equipment, tools, and safety devices safely.
• Handle chemicals, paint, and cleaning supplies responsibly.
• Operate motorized vehicles such as cars, trucks, or golf carts.

Benefits of Joining Mill Creek

• Competitive pay.
• Comprehensive health benefits: medical, dental, vision.
• Employer-sponsored short and long-term disability, life, and ADD insurance.
• 401(k) with employer matching.
• Paid time off: vacation, sick leave, holidays.

Mill Creek is an Equal Opportunity Employer.

Are you ready to contribute to Mill Creek Residential? Apply today and join a team that values integrity, celebrates success, and encourages continuous improvement!