Service Technician I

Securitas Technology Corporation; Fort Worth (TX); Hybrid; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with match

Paid vacation & holidays

Company vehicle

Educational assistance

Job summary

Securitas Technology in Fort Worth, TX is seeking a field service technician to support security system deployments, upgrades, and ongoing maintenance at client sites. This role requires hands-on installation, troubleshooting, and strong documentation skills, with a focus on access control, CCTV, intrusion, and fire alarm systems from brands like Bosch, Simplex, and Notifier.

A High School diploma and an active EL06 license or close to it are expected; a valid driver’s license and willingness to

Qualifications

• Requires troubleshooting of security systems and networked devices.
• Demonstrates ability to document changes clearly for technical and non-technical audiences.
• Strong problem solving and analytical skills with a positive work ethic.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both individually and with a team.
• Perform pre-deployment testing of upgrades and modifications.

Skills

Troubleshooting

Documentation

On-site installation

Communication

Problem solving

Microsoft Office

Driver license

Education

High School Diploma

Tools

Bosch

Silent Knight

Simplex

Notifier

Edwards

Siemens

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Direct Fort Worth, TX, US

8 days ago Requisition ID: 4229

Salary Range: $29.00 To $39.50 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

We offer a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Our service teams are responsible for providing service on Securitas Technology products at client sites. The position provides client contact for all post-installation problems on systems and equipment, as well as, special project work, when needed.

This role requires an active EL06 license or must be very close to getting their EL06 License.

JobDuties

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Bosch, Silent Knighthighly preferred.
• Simplex, Notifier, Edwards, Siemens, or other commercial fire systems is a plus.
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

Physical Requirements

• Walk, crawl, sit, and climb into possible tight spaces.
• Stand, bend, reach, and stoop at client sites.
• Must be able to hear, talk, see (including the ability to differentiate colors), type, and operate a vehicle with a valid state driver's license without restrictions.
• Balance at various heights (possibly 8-24 ft) when on or in elevated workplaces.
• Lift items up to or around 50 pounds and carefully maneuver carts and other devices. Overhead lifting is also required.

Securitas offers comprehensive benefits including:

• Paid company training
• CompanyVehicle
• Medical, Dental, Vision, and Life Insurance
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.