Service Technician III

Securitas Technology Corporation; San Antonio (TX); On-site; USD 43,000 - 58,000; Full time

Job summary

Securitas Technology is seeking a Direct Full Time Security Technician in San Antonio, TX to diagnose, install and maintain access control, CCTV and alarm systems. You will resolve issues, perform upgrades, and document changes onsite for a diverse set of clients.

The role requires a high school diploma, low voltage experience, NICET or fire license preferred, and strong Microsoft Office and communication skills. On-site work with a comprehensive benefits package is provided.

Qualifications

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• NICET certification or State Fire License preferred.
• Strong knowledge of Microsoft Office.
• Excellent problem solving and analytical skills.
• Strong written and verbal communication skills.
• Positive attitude and strong work ethic.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Access control

CCTV

Burglary alarm

Intrusion systems

Fire alarms

IP networking

Microsoft Office

Verbal communication

Written communication

Problem solving

Analytical skills

Teamwork

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Direct San Antonio, TX, US

28 days ago Requisition ID: 4011

Salary Range: $31.00 To $42.00 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

We offer clients a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Our service teams are responsible for providing service on Securitas Technology products at client sites. The position provides client contact for all post-installation problems on systems and equipment, as well as, special project work, when needed.

JobDuties

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.
• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Bosch, Silent Knight highly preferred
• Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus
• NICET certification or State Fire License preferred
• Working knowledge of network communications and IP addressing
• Certifications in enterprise grade CCTV, Access Control a plus
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic

Securitas offers comprehensive benefits including:

• Paid company training
• Medical, Dental, Vision, and Life Insurance
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Company vehicle, laptop, and cell phone provided
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.