Service Technician I

Securitas Electronic Security Inc.; Centennial (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid training

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with Match

Paid vacation

Holidays

Educational Assistance

Company vehicle

Laptop & cell phone

Employee discounts

Job summary

Securitas Technology in Centennial, CO is hiring for a security systems service role on the post-installation team. You will respond to trouble tickets, diagnose issues, perform on-site software upgrades, and document changes for uptime and quality.

The ideal candidate has a high school diploma, experience with low-voltage equipment, and knowledge of access control, CCTV, burglary, intrusion, and fire alarm systems. Salary ranges from $25.00 to $38.00 per hour.

Qualifications

• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Bosch, Silent Knight highly preferred
• Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus
• NICET certification or State Fire License preferred
• Working knowledge of network communications and IP addressing
• Certifications in enterprise grade CCTV, Access Control a plus
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Performon siteinstallations of software upgrades and major modifications.

Skills

Troubleshooting

Diagnostics

Documentation

Testing

On-site installation

Networking

IP addressing

Microsoft Office

Communication skills

Problem solving

Education

High School diploma

Tools

Bosch

Silent Knight

Simplex

Notifier

Edwards

Siemens

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Direct Centennial, CO, US

Salary Range: $25.00 To $38.00 Hourly

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect,connect,andoptimizebusinesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people,knowledge,and technology power our connected ecosystem of health, safety and security solutions and services.

We offer clients a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Our service teams are responsible for providing service on Securitas Technology products at client sites. The position provides client contact for all post-installation problems on systems and equipment, as well as, special project work, when needed.

JobDuties

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Performon siteinstallations of software upgrades and major modifications.
• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Bosch, Silent Knight highly preferred
• Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus
• NICET certification or State Fire License preferred
• Working knowledge of network communications and IP addressing
• Certifications in enterprise grade CCTV, Access Control a plus
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Excellent problem solving and analytical skills.
• Positive attitude and strong work ethic

Securitas offers comprehensive benefits including:

• Paid company training
• Medical, Dental, Vision, and Life Insurance
• 401K with 60% Match up to 6% of salary
• Paid vacation,holiday,and sick time
• Educational Assistance
• Exceptional growth opportunities
• Company vehicle, laptop, and cell phone provided
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.