Service Technician - Hot Tub Repair

Socket.dev; Chesterfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Flexible schedule

Training & development

Company van

Job summary

Baker Pool & Spa in Chesterfield, MO is seeking a Service Technician to maintain and repair residential hot tubs, serving customers across the St. Louis Metro area. This full-time role includes a company van, comprehensive benefits, and opportunities for advancement.

You will diagnose mechanical, electrical, and plumbing issues, perform routine maintenance, and keep detailed service logs. A high school diploma and 1+ years of field experience are required; a valid driver’s license and ability to

Qualifications

• High school diploma or equivalent required.
• 1+ years of hot tub, spa, or HVAC/plumbing service experience.
• Ability to diagnose mechanical, electrical, and plumbing issues.
• Valid driver's license and clean driving record.
• Ability to lift 50+ lbs and work outdoors in varying weather.

Responsibilities

• Diagnose, troubleshoot, and repair hot tubs and spas.
• Perform routine maintenance and servicing on models.
• Provide clear explanations to customers about repairs and recommended services.
• Maintain detailed service logs (parts used, time spent, notes).
• Respond to emergency repair requests, including after-hours in winter.
• Build lasting customer relationships through communication and punctuality.
• Work safely in outdoor environments and keep tools organized.

Skills

Diagnostic skills

Problem solving

Customer service

Communication

Lifting 50+ lbs

Valid driver's license

Education

High school diploma

Tools

HVAC tools

Electrical testing tools

Plumbing tools

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About the Role:

We are seeking a skilled Service Technician to join our team. In this role, you will provide expert maintenance and repair services to our customers' hot tubs throughout the St. Louis Metro area. This is a full-time position with opportunities for growth, a provided company van, and comprehensive benefits.

Responsibilities:

• Diagnose, troubleshoot, and repair mechanical, electrical, and plumbing issues in hot tubs and spas
• Perform routine maintenance, cleaning, and servicing on all hot tub models
• Provide clear, professional explanations to customers about repairs and recommended services
• Maintain detailed service logs and records (parts used, time spent, customer notes)
• Respond to emergency repair requests as needed, including after-hours and weekend calls during freezing weather
• Build lasting customer relationships through excellent communication and punctuality
• Work safely and efficiently in outdoor environments, including all weather conditions
• Keep a clean, organized service vehicle and work area

Requirements:

• High school diploma or equivalent required
• 1+ years of experience in hot tub, spa, or comparable HVAC/plumbing service
• Proficiency in diagnosing mechanical, electrical, and plumbing problems
• Knowledge of hot tub components, systems, and safety protocols
• Strong problem-solving skills and attention to detail
• Ability to lift 50+ lbs and work outdoors in varying weather
• Valid driver’s license and clean driving record
• Flexibility to work emergency call-outs as needed (evenings/weekends rare)

Preferred Qualifications:

• Understanding of electrical systems, pumps, heaters, and control systems
• Self-motivated with strong work ethic
• Excellent customer service and communication skills

Why Join Baker Pool & Spa:

• Competitive hourly rate with comprehensive benefits package
• Company-provided van and tools
• Ongoing training and professional development
• Stable, established business with loyal customer base
• Family-owned culture with personal accountability
• Potential for increased responsibility and leadership opportunities

Work Schedule:

Regular full-time schedule with flexibility for emergency call-outs during freezing weather. Evening and weekend availability is rare but may be required for urgent customer needs.

About Us:

Baker Pool & Spa has served the Chesterfield and broader St. Louis area for over 50 years, building a reputation for exceptional craftsmanship and customer-first service in pools, spas, and hot tubs. We're a growing, family-owned business with strong community ties.