Service Technician - Flora

Sydenstricker Nobbe Partners; Flora (IL); On-site; USD 19,000 - 34,000; Full time

Job summary

Sydenstricker Nobbe Partners Flora, IL is seeking an experienced Service Technician to diagnose and repair agricultural and turf equipment. You will mentor trainees, perform field diagnostics, and document work orders thoroughly, ensuring timely submissions and customer satisfaction.

The role requires experience with mechanical, electrical, and hydraulic systems, plus proficiency with Service ADVISOR and basic computer tools. CDL is preferred. High school diploma or GED required.

Qualifications

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty.
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
• Experience working cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required; Associate degree preferred.
• Valid driver's license; CDL preferred.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology.
• Mentors Service Technician Trainees and Service Technicians; conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Maintains current knowledge of John Deere and competitive products.

Skills

Service repairs experience

Tools & manuals

Mech/Elec/Hydraulic systems

Diagnostics operation

Diagnostics software

Teamwork

Communication

Tooling

Driver's license

Education

High School diploma / GED

Tools

Service ADVISOR

Job description

Job Details

Job DetailsJob Location: SNP Flora - Flora, IL 62839Position Type: Full TimeEducation Level: High SchoolSalary Range: $14.00 - $25.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Skilled Labor - TradesPosition Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• Follows all safety rules and regulations in performing work assignments

Follows

QualificationsExperience, Education, Skills and Knowledge:

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver's license required; CDL (Commercial Driver's License) preferred