Service Technician (Flat Rate)

Parks Chevrolet Charlotte; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Parks Chevrolet Charlotte is seeking an experienced automotive technician to perform maintenance and repair orders with efficiency and in accordance with dealership standards.

You will diagnose, maintain, and repair vehicle systems, perform multi-point inspections, and execute repairs under manufacturer specifications. A valid driver's license and strong communication skills are essential.

Qualifications

• At least 2 years of mechanical experience required.
• Manufacturer certification is a plus but not required. We train and grow our own!
• Excellent communication service skills and essential computer skills.
• Team player who enjoys working in a fast-paced environment.
• A high level of motivation and demonstrated ability to learn and succeed.
• Ability to read and comprehend instructions and information.
• Valid driver's license with a good driving record.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle systems including engine, transmission, electrical, steering, suspension, brakes, and A/C.
• Perform multi-point inspections and ensure thorough quality checks.
• Explain mechanical diagnoses and required repairs to service advisors and customers in non-technical terms, with time estimates for further work.
• Test-drive vehicles before and after repairs; test components and systems with diagnostic tools.
• Input all vehicle recommendations and complete check sheets in MPI.
• Find pricing and availability of needed parts in MPI notes; report safety issues to management.
• Keep the work area clean and comply with recalls, updates, and bulletins.

Skills

Communication skills

Customer service

Team player

Computer skills

Motivation to learn

Education

High school diploma or equivalent

Manufacturer certification (preferred)

Tools

Diagnostic tools

Special service equipment

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record