Service Technician (Hourly) FT

Parks Chevrolet Charlotte; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Parks Chevrolet Charlotte is hiring an experienced automotive service technician to perform routine maintenance and complex repairs on modern vehicles. You will diagnose and repair systems ranging from engines to brakes, and conduct thorough multi-point inspections with proper documentation and estimates.

You will explain issues to customers in plain language, work within warranty guidelines, drive-test vehicles, and keep MPI records up to date.

Qualifications

• Minimum 2 years of mechanical experience required.
• We train and grow our own; certification is a plus but not required.
• Excellent communication and basic computer skills are essential.
• Team player with ability to learn and adapt in a fast-paced shop.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and to dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle systems (engine, transmission, electrical, steering, etc.).
• Perform multi-point inspections and test-drive vehicles before/after repairs.
• Explain diagnoses and proposed repairs to service advisors/customers in non-technical terms.
• Input all vehicle recommendations and complete check sheets in MPI.
• Find pricing and availability of needed parts in MPI notes; keep repair orders up to date.
• Adhere to SOPs, recalls, updates, and bulletins; maintain a clean work area.

Skills

Mechanical experience

Communication skills

Computer skills

Team player

Ability to learn

Education

Manufacture certification is a plus

Tools

AutoPoint

MPI

Job description

Job Responsibilities:Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standardsExecute repairs under warranty to manufacturer specificationsDiagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.Perform multi-point inspectionsExecutes the service SOP (Standard Operating Procedures) at all times.Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.Fix the vehicle right the first time! Make quality checks after each repair.Saves and tags parts of the job if under warranty or if requested by the customer.Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairsTest-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipmentClock on and off all repair orders as requiredLearn new technical information and techniques in formal training sessions to keep up with rapidly changing technologyParticipates in manufacturer-sponsored training programs, schools, and events.Adhere to company regulations and keep abreast of recalls, updates, and bulletins.Reports machinery malfunctions or defects to supervisor.Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.Input all vehicle recommendations and complete check sheets in MPIFind pricing and availability of needed parts in the 'notes' section in MPIReport any safety issues to management and ensure a clean working areaJob Qualifications:At least 2 years of mechanical experience requiredManufacture certification is a plus but not required. We train and grow our own!Excellent communication service skills and essential computer skills.Team player who enjoys working in a fast-paced environment.A high level of motivation and demonstrated ability to learn and succeedAbility to read and comprehend instructions and informationProven knowledge of vehicle mechanical operationsValid driver's license with a good driving record