Service Technician - Customer Experience & Solutions

Quality 1st Basement Systems; Cliffwood (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

Holiday Pay

401(k)

Job summary

Quality 1st Basements is seeking a results-driven sales associate focused on delivering a world-class customer experience. You will guide customers through our proven service process, identify needs, and present the right solutions.

You will build relationships, communicate product benefits, follow up promptly, and demonstrate a tenacious drive for results. A clean driver's license and strong interpersonal skills are required.

Qualifications

• Good mechanical/technical skills.
• Exceptional presentation and interpersonal skills.
• Prior experience in a customer-facing role.
• Clean driver's license.
• Commitment to professional appearance and integrity when representing Quality 1st Basements.

Responsibilities

• Provide a world-class customer experience using a proven service process.
• Determine each customer's needs and lead them to the right solutions.
• Build relationships and communicate product features and promotions.
• Provide timely, relevant follow-up with customers.
• Demonstrate a tenacious drive for results and strong problem-solving skills.

Skills

Mechanical skills

Presentation skills

Customer-facing experience

Clean driver’s license

Job description

Quality 1st Basements is seeking a results-driven sales associate focused on delivering a world-class customer experience. You will guide customers through our proven service process, identify needs, and present the right solutions.

You will build relationships, communicate product benefits, follow up promptly, and demonstrate a tenacious drive for results. A clean driver's license and strong interpersonal skills are required.