Service Technician

Homespec; Westland (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

401K with match

Paid training

Quality tools

Job summary

HomeSpec Waterproofing & Foundation Repair in Michigan is hiring a Service Technician to assess installations, troubleshoot problems, and advise homeowners on the best solutions. The role involves hands-on work, customer communication, and completing service paperwork with accuracy.

You’ll receive paid training, a Monday–Friday schedule with on-call weekends, and a compensation package offering $20–$22 per hour plus commission. A valid driver's license and construction experience are required.

Qualifications

• Previous construction experience is required.
• Excellent communication and customer service skills.
• Dependable, self-motivated, detail-oriented.
• Ability to identify problems, explain solutions, and follow through with customers.
• Basic computer skills; training will be provided on company systems.

Responsibilities

• Inspect installations and evaluate issues to ensure performance.
• Advise homeowners on suitable products or services to address concerns.
• Explain findings clearly so customers can decide on solutions.
• Complete follow-ups to ensure a positive service experience.
• Document service activities and input data into company systems.
• Report installation concerns to the Service Manager.
• Work toward monthly performance goals while maintaining high service standards.

Skills

Strong communication

Customer service

Dependable/self-motivated

Basic computer skills

Job description

Build Your Skills. Help Homeowners. Grow Your Earnings.

HomeSpec Waterproofing & Foundation Repair has been helping homeowners protect their homes for over 30 years. As we continue to grow, we're looking for a dependable, customer-focused Service Technician who enjoys solving problems, working hands-on, and helping customers find the right solutions for their homes.

If you have experience in sales or construction, communicate well with customers, and take pride in doing quality work, we'd love to hear from you. We'll provide paid training to help you learn our products, services, and processes.The schedule is Monday–Friday with some weekends on call; weekend availability is required.

What We Offer

• $20–$22 per hour plus commission, based on experience

• Full benefits package and 401K with match

• Paid training and ongoing support

• Quality tools and materials to help you succeed

• A positive, team-oriented work environment

• Opportunity to grow your skills and earnings with an established company

What You’ll Do

• Inspect previous installations to ensure they are performing properly and identify any issues.

• Evaluate homeowners' concerns and recommend appropriate products or services to address their needs.

• Explain findings and solutions clearly so customers can make informed decisions.

• Complete customer follow-ups and help ensure a positive service experience.

• Accurately complete service paperwork, reports, and basic computer data entry.

• Communicate installation concerns, product issues, and service needs to the Service Manager.

• Work toward monthly performance goals while maintaining high standards of customer service and workmanship.

What We’re Looking For

• Previous construction experience is required.

• Strong communication and customer service skills.

• A dependable, self-motivated approach with attention to detail.

• Ability to identify problems, explain solutions, and follow through with customers.

• Basic computer skills; training will be provided on company systems.

• Valid driver's license and a clean driving record.

• Ability to lift up to 75 pounds, climb ladders, crawl, and work in confined spaces.