Residential Sales and Service Technician

Ayers Basement Systems; Flint (MI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid training

Strong earnings potential

Benefits package (medical, vision, 401

Job summary

Ayers Basement Systems LLC is seeking a Residential Sales and Service Technician in Flint, MI. You will visit customer homes to service existing systems, upsell additional products, and ensure homeowners’ peace of mind with lasting, warrantied solutions.

The role includes on-the-job sales training, base pay plus commission (typical first-year earnings of $80k–$100k), and a benefits package. Schedule is Monday–Friday with occasional Saturdays, in a growing residential contractor environment.

Qualifications

• Minimum of two years’ sales experience or a combination of education and experience showing a proven sales track record.
• Competitive nature with a drive to meet and exceed sales goals.
• Excellent communication skills and relationship-building ability.

Responsibilities

• Drive to customers’ homes for pre-scheduled appointments to service existing systems.
• Build rapport with customers and assess needs.
• Evaluate past Ayers work for potential issues to remedy.
• Recommend additional products and services to enhance installations.
• Complete paperwork and follow-up communication after each appointment.
• Follow through with customers until all issues are resolved and the experience is strong.
• Meet or exceed monthly sales goals.
• Act as an ambassador for the company’s culture and purpose.
• Maintain regular, reliable on-site attendance.

Skills

Two years' sales experience

Competitive nature

Strong communication skills

Valid driver’s license

Job description

Description

Here at Ayers, we do things a bit different. Our mission is to COMPLETELY REDEFINE our industry. What does that mean for you? It means that we strongly believe in investing in our employees, so they have the tools, knowledge, and opportunity for growth to be successful in their roles and feel fulfilled knowing that the work we do leaves our customers saying "Wow!"

Your work at Ayers Basement Systems changes homeowners’ lives by allowing them to have peace of mind in their home. The lasting impact is warrantied work and a permanent solution for them & their family.

As a Residential Sales and Service Technician, you will go to customer homes and service existing customers, making sure the systems we designed and installed for them are working and maintained. You will also be recommending additional products and services, selling complimentary solutions to protect their largest investment, permanently.

Ayers Basement Systems is looking for hard working, dependable people with positive attitudes who are interested in being part of a rapidly growing residential construction company specializing in waterproofing basements and improving the structural integrity of our customers’ homes.

What you'll get:

• Paid ON-THE-JOB sales training.
• Base Pay + Commission = $80k-$100k in your first year
• Health Insurance + Vision + Dental + 401K w/ 3% match
• Growth Potential + New Skills + Advancement Opportunities
• Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday)
• To work for a company that was voted Top Workplace 2025 and received the 2023 Torch Awards for Ethics!

What you’ll do:

• Drive to customers’ homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on an existing systems or follow-up on warranty issues.
• Build rapport with the customer.
• Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
• Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer’s home.
• Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
• Follow through with customers until all issues are resolved.
• Provide customers with a remarkable experience.
• Meet or exceed monthly Sales Goals.
• Be an ambassador for the company’s culture and purpose.
• Regular, reliable on-site attendance.

What you’ll need:

• KNOWLEDGE: minimum of two years’ sales experience, or combination of education and experience that illustrates a proven track record in this field.
• SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
• ABILITY: A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements.