Service Technician - Copiers/Printers/Folders/Inserters

REACH Technologies; United States; On-site; USD 42,000 - 60,000; Full time

Job summary

Reach Technologies, an authorized service provider for Kyocera/Copystar, HP, Lexmark, Brother, Epson, and KIP, seeks a Field Service Technician at our AL location to perform diagnostic repairs and preventative maintenance on copiers and printers across an assigned territory.

You will maintain equipment to manufacturer specifications, manage parts inventory, and deliver exceptional customer service. Must be able to lift up to 50 pounds and possess a valid driver’s license.

Qualifications

• 2–3 years related experience in field service.
• Must have valid driver's license and clean driving record.
• Able to lift up to 50 pounds and perform physical tasks.
• Basic computer skills (MS Office: Excel, Word, Outlook).

Responsibilities

• Perform diagnostic repairs and preventative maintenance.
• Maintain equipment per manufacturer specs.
• Manage assigned territory of printer devices.
• Maintain car stock of parts inventory.
• Deliver exceptional customer service.
• Work independently with strong time management.

Skills

Field service experience

Driver's license

Time management

MS Office

Job description

Reach Technologies is an authorized service provider for Kyocera/Copystar, HP, Lexmark, Brother, Epson, and KIP

Reach has offices in GA, FL, TN, AL, WV/OH with our Corporate Office in Buford, GA.

Reach sells hardware, copiers, printer and IT services, Office Supplies, Print/Promo, and mailing systems.

Duties

Performing diagnostic repairs and preventative maintenance

Maintaining equipment according to manufacturer’s specifications

Managing an assigned territory of printer devices or MFP’s

Maintaining an accurate assigned car stock of parts inventory

Delivering exceptional customer service

Contributing as a team player

Must be able to work independently and possess strong time management

Requirements

Minimum of 2-3 years related experience, with certified training preferred

Desire and ability to work independently and reliably

Must possess a valid driver’s license and clean driving record

Strong time management and organization skills and self-motivator

Basic computer knowledge* MS Office (Excel, Microsoft Word, Outlook)

Must be able to lift and/or move up to 50 pounds, walk up and down stairs, bend down, stoop, kneel, crouch, crawl, and work at floor level, and walk long distances

Work Location: Work from our AL location