Service Technician - Calibration & Customer Solutions

Alicat-Scientific; Tucson (AZ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with 5% match

Job summary

Shaw Moisture Meters in Tucson seeks a Service Technician to calibrate, service and repair our trace moisture measurement products at the Tucson facility. You will work hands-on, troubleshoot issues, and provide technical solutions to customers.

The role emphasizes building customer relationships, explaining product value, and collaborating with engineering to meet deadlines while maintaining calibration traceability and databases.

Qualifications

• Bachelor's degree in engineering, computer science, or related field is required.
• Strong technical communication to explain complex concepts to customers.

Responsibilities

• Calibrate, service and repair Shaw products to manufacturer standards.
• Provide pre- and post-sales technical support to customers.
• Develop and maintain calibration databases and traceability.
• Communicate technical information clearly to customers and internal teams.

Skills

Technical communication

Customer troubleshooting

Sales support

Relationship building

Independent work

Education

Bachelor's degree in engineering, computer science, or related field

Job description

Shaw Moisture Meters in Tucson seeks a Service Technician to calibrate, service and repair our trace moisture measurement products at the Tucson facility. You will work hands-on, troubleshoot issues, and provide technical solutions to customers.

The role emphasizes building customer relationships, explaining product value, and collaborating with engineering to meet deadlines while maintaining calibration traceability and databases.