Technical Service & Calibration Specialist

Alicat Scientific; Tucson (AZ); On-site; USD 30,000 - 34,000; Full time

Job summary

Shaw Moisture Meters - US in Tucson, Arizona is seeking a Service Technician to join our team. You will be involved in hands-on servicing, calibration and repair of our trace moisture measurement products and provide technical solutions to customers.

You will calibrate products to manufacturers’ standards, maintain calibration databases, support pre-sales by answering inquiries, and collaborate with engineering to address technical requirements.

Qualifications

• Bachelor’s degree in engineering, computer science or a related field is required.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Proven track record of meeting sales targets and growing revenue.

Responsibilities

• Understand customer needs and tailor product offerings accordingly.
• Provide technical guidance throughout the sales process.
• Calibrate, service and repair Shaw products at the Tucson facility.
• Build and maintain strong customer relationships to drive loyalty.

Skills

Technical proficiency

Strong communication

Sales support

Customer relations

Problem solving

Independent + team

Education

BA degree in Engineering/CS

Job description

Shaw Moisture Meters - US in Tucson, Arizona is seeking a Service Technician to join our team. You will be involved in hands-on servicing, calibration and repair of our trace moisture measurement products and provide technical solutions to customers.

You will calibrate products to manufacturers’ standards, maintain calibration databases, support pre-sales by answering inquiries, and collaborate with engineering to address technical requirements.