Service Technician 2

BIG TEX TRAILER MANUFACTURING LLC; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Big Tex Trailer World is seeking a Service Technician 2 to maintain and repair trailers, truck beds, tow vehicles and related equipment, ensuring safety and quality in every job. You will diagnose issues, perform advanced repairs, and install accessories as needed.

You will consult with customers, quote service work, order parts, and help keep the shop organized with strong attention to safety and procedures. Overtime and Saturday shifts may be required.

Qualifications

• High School Diploma or GED required.
• Welding skills: MIG and oxy-acetylene.
• Valid Driver's License required.
• Associates/Trade School Diploma preferred.
• 2-3 years related experience preferred.
• Availability to work Monday–Saturday with overtime.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles and snowplows.
• Maintain Service Schedule with supervisor.
• Inspect bearings, lights, wiring, and brake assemblies; replace defective parts.
• Quote service work and prepare work orders; discuss repairs with customers.
• Sell parts and service; assist customers with trailer hookups and safety inspections.
• Complete warranties and documentation; maintain parts inventory and shop records.
• Assemble and move trailers; perform other duties as assigned.

Skills

Welding (MIG and oxy-acetylene)

Education

High School Diploma or GED

Associates Degree/Trade School Diploma preferred

Job description

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

SUMMARY

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• - Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• - Partner with supervisor to maintain Service Schedule.
• - Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• - Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• - Perform multi-point inspections to assess customer service and parts needs.
• - Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• - Sell parts and service.
• - Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• - Perform warranty service and completes required documentation.
• - Complete service paperwork or computer system entry completely and timely.
• - Maintain service parts log and submit to management as required.
• - Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving POs, and Cycle Counts.
• - Assemble trailers.
• - Park and move Trailers.
• - Other duties, as assigned

Qualifications

QUALIFICATIONS

• - High School Diploma or equivalent (GED)
• - Proven ability to weld (MIG and oxy-acetylene)
• - Valid Drivers License
• - Associates Degree, Trade School Diploma preferred
• - 2-3 years applicable work experience preferred
• - Must be available to work Monday – Saturday and overtime as needed