Service Technician 2

Big Tex Trailers; Commerce (GA); On-site; USD 25,000 - 39,000; Full time

Job summary

Big Tex Trailer World is seeking a Service Technician 2 to oversee service area safety, assist customers, and perform advanced repairs on trailers, truck beds, and related equipment. You will quote work, sell parts and services, and ensure timely documentation.

A High School Diploma or GED is required, with MIG and oxy-acetylene welding skills and a valid driver’s license. Associates or trade school diploma preferred; 2–3 years of related experience is a plus.

Qualifications

• Must have High School Diploma or GED
• Welding experience (MIG and oxy-acetylene)
• Valid Driver’s License
• Associates Degree or Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Available to work Monday – Saturday with overtime as needed

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, and tow vehicles
• Partner with supervisor to maintain Service Schedule
• Inspect bearings, lights, wiring, and brake assemblies
• Replace and repair worn/defective parts and install flooring as needed
• Prepare quotes and work orders; sell parts and services
• Maintain parts inventory and assist in store operations

Skills

Welding

Education

High School Diploma or GED

Associates Degree or Trade School Diploma preferred

Job description

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Summary

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

Essential Duties And Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

Qualifications

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday – Saturday and overtime as needed