Service Technician

Quality Equipment, LLC; Wilson (NC); On-site; USD 40,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their Wilson store. In this role, you will perform diagnostic and repair work on agricultural and turf equipment, ensuring top-notch service for customers. With a strong emphasis on ethical work culture and commitment to employee development, this position offers a chance to grow within a large company that values its workforce. Ideal candidates will have a high school diploma and at least one year of relevant experience, along with the ability to communicate effectively with customers. Join a team that prides itself on integrity and customer service excellence.

Benefits

Medical Insurance

Dental Insurance

401(K) with Employer Match

Paid Time Off

Paid Holidays

Flexible Spending Account

Company Discount

Paid Training Opportunities

Qualifications

• 1+ years of service repair experience required.
• Ability to write diagnosis and work completed on reports.
• Proficient in engines, transmissions, and electrical systems.

Responsibilities

• Perform basic diagnostics and repairs on agricultural equipment.
• Responsible for disassembly, assembly, and repair of components.
• Maintain a clean work area and follow safety regulations.

Skills

Diagnostic Skills

Repair Skills

Knowledge of Engines

Electrical Systems Knowledge

Hydraulic Systems Knowledge

Customer Communication

Education

High School Diploma or equivalent

Tools

Diagnostic Equipment

Standard Tools

Job description

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Quality Equipment, LLC provided pay range

This range is provided by Quality Equipment, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $75,000.00/yr

We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.

We are currently looking for a Service Technician to join us in our Wilson store.

PURPOSE

Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.

Basic Functions And Responsibilities

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Responsible for the disassembly, assembly, and repair of components and machines
• Performs all service tasks as assigned by the Service Manager
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
• Participates in all training programs as directed by the Service Manager
• Accounts for all time and for all materials used in performing work duties
• Maintains a clean work area and performs work in a neat and orderly fashion
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
• Follows all safety rules and regulations in performing work assignments
  
  

Experience, Skills, And Knowledge Requirements

• High School Diploma or equivalent experience required
• 1+ year(s) of experience performing service repairs
• Ability to write diagnosis and work completed on routine reports (repair orders)
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
• Ability to use personal computer and various types of diagnostic equipment
• Ability to read and interpret documents such as safety rules, operating and maintenance
  
  

instructions, and procedure manuals

• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to speak effectively one-on-one with customers
• Ability to operate vehicles and equipment used for diagnostic purposes
• Valid driver’s license required for potential driving situations
• Ability to operate a forklift, preferred
• Must possess set of tools
  
  

PHYSICAL DEMANDS

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
• Visual: Working with PC, smart devices, and close detailed work
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp and manipulate standard tools and office equipment
• Noise: Medium to High
  
  

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Farming

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