Associate Demand Field Service Technician Trainee

ABB Inc.; Baton Rouge (LA); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Associate Demand Field Service Technician Trainee, where you'll tackle global challenges in the energy sector. This role involves providing high-quality service in Process Automation, collaborating closely with customers and teams. With a focus on safety and quality, you will troubleshoot equipment issues and ensure all materials are ready for service. Embrace the opportunity to grow in a dynamic team and contribute to sustainable solutions while traveling across the region. If you are ready to make an impact, this is the perfect step for your career.

Qualifications

• 1+ year of relevant experience or a combination of education and experience.
• Willingness to travel up to 80% for work.

Responsibilities

• Perform entry-level field service tasks and identify technical issues.
• Prepare material lists and ensure timely completion of tasks.

Skills

Technical Analysis

Troubleshooting

Customer Service

Education

Associates Degree

High School Diploma

Job description

Associate Demand Field Service Technician Trainee

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting Line

This position reports to: Regional Service Manager - South

Role and Responsibilities

In this role, you will be responsible for Demand Field Service in Process Automation Energy Industries Service. Demand Field Service Technicians perform services according to ABB standards, quality, and safety guidelines. You will cooperate closely with customers and ABB teams, acting as the technical point of contact while delivering quality service.

As a Demand Field Service Technician Trainee in Greater Houston, TX, or Lake Charles to Baton Rouge, LA, you will work both independently and as part of a team, based on customer and contract requirements. The work model is remote.

This role contributes to the Process Automation, Energy Industries Division. Your main accountabilities include:

1. Performing entry-level field service tasks, identifying technical issues, and conducting analysis through remote or on-site activities.
2. Preparing material lists needed for service activities and ensuring all materials, parts, and equipment are available and of appropriate quality.
3. Executing work with a first-time right approach, ensuring timely completion and adherence to quality standards.
4. Troubleshooting simple equipment failures and providing recommendations to prevent future issues.

Team Dynamics

You will join a dynamic, talented, high-performing team where you can thrive.

Qualifications

• Associates Degree preferred; high-school diploma and military technical training considered.
• Minimum 1 year of relevant experience, or a combination of education and experience.
• Willing to maintain overnight travel up to 80%.
• Must have work authorization to work in the US for ABB.

About Us

The Energy Industries Division serves sectors like hydrocarbons, chemicals, pharmaceuticals, power, and water. We automate, digitalize, and electrify operations, supporting decarbonization and renewable energy development. We leverage data, AI, and machine learning to improve energy and process efficiency, reduce costs, and minimize waste throughout the plant lifecycle.

We value diversity and encourage you to apply for your next career step with ABB. Visit www.abb.com to learn more about our solutions worldwide. #MyABBStory

We look forward to your application. For more about ABB, visit our website. We are an Equal Employment Opportunity and Affirmative Action employer, committed to diversity and inclusion. All qualified applicants will be considered regardless of race, creed, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family leave, or veteran status. For more rights info, visit the EEOC and DOL links provided. Applicants may review our Affirmative Action Plan by contacting our HR. Reasonable accommodations are available for applicants with disabilities. For assistance, contact us at 1-888-694-7762 or [e-mail].