Field Service Technician - York, PA (Company Vehicle)

FOBA; Harrisburg (Dauphin County); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you will maintain and support essential equipment, ensuring customer satisfaction and operational excellence. This role allows you to travel within a 2-hour radius of York, PA, and offers the flexibility of remote work. With a strong focus on customer relationships, you will diagnose and resolve challenges while promoting innovative service agreements. Enjoy a comprehensive benefits package from day one, including medical, dental, and vision coverage, along with a company vehicle and training opportunities. Make a meaningful impact while growing your career in a dynamic environment.

Benefits

Company Vehicle

Company Cellphone

401K Savings Plan

Tuition Reimbursement

Paid Parental Leave

Wellbeing Program

Employee Assistance Program

Qualifications

• 2+ years of field service experience required.
• Experience in troubleshooting and diagnosing equipment issues.

Responsibilities

• Maintain and support customer equipment at various sites.
• Install products and solutions at customer locations.
• Build strong relationships with customers.

Skills

Field Service Experience

Customer Relationship Management

Troubleshooting Skills

Technical Skills

Communication Skills

Education

High School Diploma

Technical Certification

Tools

Microsoft Word

Email Software

Job description

Imagine yourself…

• Doing meaningful work that makes an everyday impacton the world around you.

• Collaborating with a vibrant, diverse, global team.

• Contributing to a brighter, safer, more sustainable future.

It’s all possible with a role atVideojet, aVeralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Reporting to the Field Service Manager the Field Service Engineer is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs.

This position will be located in York, PA and will be remote.

In this role, a typical day will look like:

• Provide ongoing care and support for our customer's equipment.

• Install our products and solutions at customer locations.

• Diagnose and resolve challenges and problems.

• Become a trusted advisor and partner for our customers, to develop excellent relationships.

• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

• Travel within a 2-hour radius from York, PA. For training purposes, you will need to travel more than usual, but with sufficient notice.

The essential requirements of the job include:

• At least 2 years of field service experience and/or customer-facing roles.

• Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)

• A valid driver's license and a clean driving record are required.

• Experience in repairing, troubleshooting, and diagnosing various types of equipment. Electronic and electrical skills are preferred

• Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)

We offer:

• Company Vehicle.

• Company cellphone & Company credit card.

• Benefits (medical, dental, vision & more) on day 1, no waiting period!

• Training and development opportunities.

• Flexibility, autonomy and freedom to manage your schedule.

• 401K savings plan + company match.

• Tuition reimbursement from Day 1

• Attractive employee referral program.

• Paid Parental Leave.

• Wellbeing Program, with rewards.

• Employee Assistance Program (legal, financial, and counseling resources)

Videojetis proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources—and building rewarding careers along the way.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $27.00 - $30.00 USD per hour.This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.