Service Technician

DNOW; Williston (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

DNOW is seeking a diligent Field Service Technician to join our Florida operations in Williston. You will provide on-site service, installations, and repairs, ensuring customer needs are met with timely diagnostics and clear reporting.

The role emphasizes strong communication, problem-solving, and the ability to adapt to changing schedules while maintaining safety and quality standards. On-site collaboration with the technical team is essential.

Qualifications

• High School diploma or equivalent is required.
• Excellent oral and written communication skills.
• Ability to troubleshoot and repair technical equipment.
• Willingness to work flexible shifts.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Diagnose errors and determine solutions on equipment.
• Manage on-site installation, maintenance, and testing tasks.
• Produce timely service reports and document processes.
• Build positive relationships with customers and share information with team.

Skills

Interpersonal skills

Written and verbal communication

Troubleshooting

Flexible shifts

Field service

Mobile tools

Education

High School diploma or equivalent

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

JOB RESPONSIBILITIES

• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions on equipment.
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations/briefings within capabilities.
• Build positive relationship with customers

JOB REQUIREMENTS

• High School diploma and/or equivalent in work experience
• Excellent interpersonal skills, proficient in oral and written communications
• Assembly experience preferred
• Basic reading skills. Must be able to follow directions
• Ability to troubleshoot, test, repair, and service technical equipment
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• Ability to work flexible shifts and to adapt to changing work schedules
• Familiarity with mobile tools and applications.

BENEFITS

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays