Service Technician

Loyal Source Government Services; Washington (District of Columbia); On-site; USD 28,929 - 39,950; Full time

Job summary

Loyal Source is seeking a skilled Service Technician to support critical security operations for the U.S. Capitol Police.

Based at the Fairchild Building in Washington, DC, this role follows a four‑day night shift schedule and requires hands‑on experience with electronic security systems, especially access control hardware and related components. You will service, troubleshoot, and maintain systems, work with card readers, main control panels, CCTV basics, and document service activities.

Qualifications

• Experience servicing and troubleshooting electronic security systems.
• Strong understanding of access control hardware and system architecture.
• Must have open availability.
• Familiarity with basic CCTV systems.
• Solid computer proficiency.
• Experience with Software House / CCURE preferred, but not required.

Responsibilities

• Service, troubleshoot, and maintain electronic security systems.
• Work with access control components including card readers, reader modules, main control panels, electronic locks, door monitoring devices, power supplies.
• Support and maintain basic CCTV systems.
• Utilize computer skills for system diagnostics, updates, and reporting.
• Collaborate with security and law enforcement personnel to ensure system reliability.
• Provide timely and accurate documentation of service activities.

Skills

Troubleshooting

Access control hardware

Night shift independence

CCTV basics

Computer proficiency

Education

High school diploma or GED

Tools

Software House

CCURE

Job description

Service Technician – Electronic Security Systems

Location: Washington, DC (Fairchild Building)

Schedule: Must have open availability

Employer: Loyal Source

Supports: U.S. Capitol Police

Loyal Source is seeking a skilled and reliable Service Technician to support critical security operations for the U.S. Capitol Police. This role is based out of the Fairchild Building in Washington, DC and operates on a four‑day night shift schedule.

We’re looking for a technician with strong hands‑on experience in electronic security systems, particularly in servicing and troubleshooting access control and related hardware.

Key Responsibilities

• Service, troubleshoot, and maintain electronic security systems
• Work with access control components including:
  • Card readers
  • Reader modules
  • Main control panels
  • Electronic locks
  • Door monitoring devices
  • Power supplies
• Support and maintain basic CCTV systems
• Utilize computer skills for system diagnostics, updates, and reporting
• Collaborate with security and law enforcement personnel to ensure system reliability
• Provide timely and accurate documentation of service activities

Qualifications

• Experience servicing and troubleshooting electronic security systems
• Strong understanding of access control hardware and system architecture
• Must have open availability
• Familiarity with basic CCTV systems
• Solid computer proficiency
• Experience with Software House / CCURE systems is preferred, but not required
• Ability to work independently during night shifts
• Strong communication and problem‑solving skills
• Must possess at least a high school diploma or GED equivalent

Pay Rate: $25/hr

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].