Service Technician

Loyal Source; Jacksonville (FL); On-site; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Holidays

Car allowance

Job summary

A leading workforce solutions provider in Jacksonville seeks a Service Technician skilled in commercial alarm, CCTV, and access control systems. Responsibilities include troubleshooting equipment, maintaining inventory, and delivering exceptional customer support. Candidates should have a minimum of 3 years' experience in the security industry and mastery of relevant systems. Join a company that values strong work ethic and offers comprehensive benefits, including medical, dental, and car allowance.

Qualifications

• Must have 3 or more years of security industry experience.
• Must have mastery knowledge of commercial intrusion systems.
• Preferred technical experience with various security systems.

Responsibilities

• Troubleshoot, replace, and/or repair malfunctioning equipment.
• Provide reliable, high-quality customer support.
• Maintain necessary truck stock/inventory.

Skills

Commercial intrusion systems

Fire systems

CCTV

Intercom systems

Access control systems

Tools

DMP

Bosch

Vista

Brivo

Avigilon

Hanwa

Axis

Job description

The Service Technician will be responsible for routine and emergency service calls related to commercial alarm, CCTV, access control and fire.

Duties and Responsibilities

• Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Qualifications

• Must have 3 or more years of security industry experience.
• Must have mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
• Preferred Technical experience with: DMP, Bosch, Vista, Brivo, Avigilon, Hanwa, Axis.
• Must have a working knowledge of local/national codes.

Schedule: M-F 8:00am – 5:00pm

Benefits: Medial, Dental, Vision, PTO, Holidays, Car Allowance

About Loyal Source

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.