Service Technician

MacGregor Group; Seattle, Northern (WA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401k Plan

Paid holidays

Paid sick time

Paid vacation

Job summary

MacGregor, based in Seattle, seeks a hands-on Service Technician with hydraulic expertise to repair and maintain shipboard cranes, winches, hatch covers, steering gears and RoRo equipment at client sites worldwide.

Travel up to 80% and operate in a dynamic, multicultural environment. A high school diploma or GED and fluent English are required; prior merchant/maritime experience is a plus.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of experience in hydraulic troubleshooting, maintenance and equipment repairs.
• Willingness to travel up to 80% of the time.
• Fluent in written and spoken English.

Responsibilities

• Perform hydraulic maintenance and repairs on shipboard cranes, winches, hatch covers, steering gears and RoRo equipment.
• Handle advanced equipment repairs and conduct breakdown analysis.
• Document work schedules and completed tasks accurately.
• Manage service reports, time sheets and travel expenses.
• Ensure all activities comply with safety rules and MacGregor standards.

Skills

Hydraulic troubleshooting

Equipment repairs

English proficiency

Problem solving

Willingness to travel

Education

High school diploma or GED

Tools

Basic computer literacy

Job description

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MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Are you driven by problem solving? Do you thrive working with complex and large equipment? Look no further, MacGregor is looking to hire a Service Technician with Hydraulic competence.

We are seeking a hands‑on expert to perform repair, maintenance and service on critical marine equipment. This includes MacGregor’s and third‑party equipment as shipboard cranes, winches, hatch covers, steering gears and RoRo equipment.

This is a position that requires that you travel to client sites, vessels or at shipyards worldwide. Our clients are primarily domestic but also spread across the globe, i.e. Europe, Brazil, Australia, Singapore, and beyond. Therefore, flexibility and a willingness to travel are essential.

More tasks and responsibilities

• Perform hydraulic maintenance and repairs on shipboard cranes, winches, hatch covers, steering gears and RoRo equipment
• Handle advanced equipment repairs and conduct breakdown analysis
• Document work schedules and completed work tasks accurately
• Manage the relevant documentation (ex. service reports, time sheets, travel expenses etc.)
• Ensure that all activities comply with the general job safety and other rules and requirements according to MacGregor standards

Reporting directly to Gary Joseph Barrett the Workshop Foreman. The position will be based in MacGregor’s office in Seattle, Washington State.

What you’ll need to succeed

You have a background with a primary focus on hydraulic equipment. Knowledge and experience with shipboard cranes, winches, hatch covers, steering gears and/or RoRo equipment is a plus.

On a personal level, we are looking for an independent professional who has the confidence to make decisions under pressure. Effective communication, flexibility and openness to new information are the key to success in this role. The ideal candidate will enjoy hands‑on work and thrive in a collaborative, multicultural environment.

Ideally you have

• High school diploma or GED
• Minimum 2 years of experience in hydraulic troubleshooting, maintainance and equipment repairs
• Willingness to travel up to 80% of the time
• Previous experience from merchant, offshore, naval or maritime industry is a plus
• Previous experience with shipboard cranes, winches, hatch covers, steering gears and/or RoRo is a bonus
• Basic computer literary will be considered an advantage
• Fluent in both written and spoken English

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

• Customer Success:Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
• Passion to Improve:Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
• Winning Together:No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

What we offer:

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan - company currently matches first 6% of employee contributions into the 401K plan, 401k Plan - new employees are eligible to participate in 401k Plan on the 1st day of the month following 30 days of employment - plan participants are 100% “vested” immediately upon enrolling into plan

Additional Information

Do you have questions regarding the role? Please contact Gary Barrett, Workshop Foreman at [e-mail].

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

#hydraulics #cranes #winches #hatchcovers #steeringgear #RoRo #naval #maritime #merchant #offshore

MacGregor USA Inc. is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As a federal contractor, we also take Affi­ if you require a reasonable accommodation to complete the application or interview process, please contact us at [e-mail].

For more information, please review the “Know Your Rights: Workplace Discrimination is Illegal” –poster prepared by the U.S. Equal Employment Opportunity Commission (EEOC), which summarizes these laws and explains how employees or applicants can file a complaint if they believe that they have experienced discrimination.

MacGregor does not accept unsolicited resumes from recruiting agencies or firms. Please do not forward resumes to our job alias, company employees, or any other company location. We are not responsible for any fees related to unsolicited resumes.