Service Engineer

MacGregor; Norfolk (VA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life ins.

Flexible Spending Account

Disability insurance

Life Insurance

Paid holidays & vacation

401(k) matching

Job summary

MacGregor is seeking a Service Engineer in Norfolk, VA to perform repair, maintenance and service on critical marine equipment, including shipboard cranes and hatch covers. The role focuses on hydraulic and mechanical systems with travel for extended assignments as required.

Ideal candidates have a background in merchant, offshore, naval or maritime industries, plus PLC familiarity and basic electronics knowledge. Competitive benefits are offered by a global leader in marine solutions.

Qualifications

• Technical education in electrical or mechanical disciplines.
• Minimum 3 years of hydraulic and mechanical experience.
• Basic electronics knowledge; PLC experience is a plus.
• Experience with ship and/or port cranes, winches.
• Willingness to travel for extended periods.
• Fluent in written and spoken English.

Responsibilities

• Diagnostics and troubleshooting of hydraulic and mechanical equipment.
• Supervise refurbishment, upgrades, inspections, preventative maintenance and corrective actions.
• Identify service and spares sales opportunities and communicate them to the line manager.
• Support overall service goals and budgets.
• Prepare detailed service reports and documentation for all work performed.
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other MacGregor standards.

Skills

Hydraulic systems

Mechanical systems

Troubleshooting

Problem solving

English fluency

Education

Electrical or mechanical technical education

Tools

PLCs

Job description

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world’s merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

Service Engineer – Hydraulic & Mechanical

Are you driven by problem solving? Do you thrive working with complex and large equipment? MacGregor is looking to hire a Service Engineer with hydraulic and mechanical competence. This hands‑on expert will perform repair, maintenance and service on critical marine equipment, including shipboard cranes, hatch covers, and deck machinery.

More Tasks and Responsibilities

• Diagnostics and troubleshooting of hydraulic and mechanical equipment
• Supervise and perform refurbishment, upgrades, inspections, preventative maintenance and corrective actions
• Identify service and spares sales opportunities and communicate them to the line manager
• Support overall service goals and budgets
• Prepare detailed service reports and documentation for all work performed
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other MacGregor standards

Reporting directly to the Operations Superintendent, Operations Americas and North Sea. The position will be based in MacGregor’s office in Norfolk, Virginia.

What You’ll Need to Succeed

You have a background in the merchant, offshore, naval or maritime industry, with a primary focus on hydraulic and mechanical equipment. Knowledge and experience in basic electronics are a plus.

Qualifications

• Technical education in electrical or mechanical disciplines, or a similar relevant field
• Minimum 3 years of hydraulic and mechanical experience
• Basic working knowledge of electronics, experience with PLCs is a plus
• Previous experience with ship and/or port cranes, winches
• Willingness and ability to travel for extended periods
• Fluent in written and spoken English

Benefits

• Medical, Dental, Vision & Life insurance effective on your first day of employment
• Flexible Spending Account for medical expenses
• Company‑paid Short & Long‑Term Disability
• Company‑Paid Life Insurance Policy (additional policies available for self, spouse and children)
• Company‑paid holidays, paid sick time & paid vacation time
• 401(k) Plan – company matches first 6% of employee contributions; new employees eligible to enroll on the first day of the month following 30 days of employment; participants are 100% vested immediately upon enrolling

Compensation

Salary ranges from $70,000 – $85,000 per year based on skills and experience. Plus overtime.

Contact

Do you have questions regarding the role? Please contact Brent Daniel Rich, Operations Superintendent Operations Americas and North Sea at [e-mail].

Equal Employment Opportunity

MacGregor is an equal opportunity employer. We recognize that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants. MacGregor USA Inc. is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. As a federal contractor, we also take affirmative action to employ and advance individuals from underrepresented groups, including qualified minorities, women, individuals with disabilities, and protected veterans. If you require a reasonable accommodation to complete the application or interview process, please contact us at [e-mail].