Service Technician

Mettler Toledo AG; San Diego (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Mettler Toledo AG is seeking a Depot Service Technician in San Diego, California. This role involves conducting mechanical and electronic repairs on pipettes, ensuring they conform to established specifications through thorough inspection and calibration processes.

The ideal candidate will perform duties including disassembling, cleaning, and reassembling pipettes, as well as completing necessary paperwork and contributing to quality audits. A commitment to meeting turnaround times and repair quality standards is essential for success in this position.

Qualifications

• Experience in mechanical and electronic repair of pipettes.
• Knowledge of calibration and quality inspection standards.

Responsibilities

• Disassemble, clean, repair, and reassemble pipettes and equipment.
• Perform inspections to ensure repairs meet quality standards.
• Complete paperwork for repairs and parts usage.
• Expedite priority orders through the system.
• Contribute to meeting turnaround time requirements.

Job description

The Depot Service Technician conducts mechanical and electronic measuring, recording, and inspection on pipettes serviced to ensure conformance to established specifications. Assists in ensuring repairs, calibration, and verification standards are achieved.

Responsibilities

• Disassembles, cleans, repairs, and reassembles pipettes and equipment.
• Performs inspections on units received for component defects and ensures all repair work meets established quality standards.
• Completes related paperwork such as work sheets, part usage tallies, and repair estimates.
• Expedites priority orders through the database system.
• Contributes in meeting established turn‑around‑time requirements and standards.
• Reassembles and calibrates pipettes and follows through on customer instructions relating to orders, such as requests for additional parts.
• Follows testing protocol and calibration procedures for pipettes and equipment.
• Test, evaluate, and calibrate pipettes to meet the appropriate standards.
• Performs and conducts quality audits on pipettes during calibration to ensure each unit meets repair quality standards.
• Completes related database entries and associated paperwork.
• Accounts for parts used and directs orders to the next stage in process.

Secondary Duties

• Receives incoming repair orders when needed: opens packages to verify contents are accurate, logs and records pipette deliveries onto log sheet.
• Ensures pipettes received are not contaminated by use of a radiation safety monitor and places appropriate labels on incoming packages.
• Works Saturdays as needed to support Saturday Service Program and to complete other work as assigned.