Service Technician

Daisy co; Portsmouth (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Medical, Vision, and Dental Insurance

2 weeks of paid vacation

Paid Sick Time

Paid Holidays

Bring Your Own Device Stipend

Reward program offering exclusive discounts

Manufacturer Purchase Programs

Laptop & Peripherals

Job summary

Daisy co in Portsmouth, Virginia is seeking a qualified Service Technician to install, configure, and maintain integrated systems for residential and commercial settings. The ideal candidate will troubleshoot audio, visual, and security equipment, engaging with clients to enhance their technology experience.

Responsibilities include interpreting blueprints, providing customer training, and collaborating with project teams. Candidates should have 3-5 years of experience and a high school diploma, alongside a Control4 Certification.

Qualifications

• 3–5 years of experience in AV/Networking/Technology Integration.
• Motivated to learn new technologies and processes.
• Ability to pass a drug screen and background check.

Responsibilities

• Read and interpret blueprints and diagrams.
• Manage support including training and troubleshooting.
• Collaborate on installation standards and project challenges.
• Travel to various job sites and maintain tools.
• Interact with builders and industry professionals.
• Communicate with the project manager about progress.

Skills

AV/Networking/Technology Integration

Control4 Certification

Management and leadership skills

Problem-solving

Customer interaction

Education

High school diploma or equivalent

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in‑home problems today and bringing more joy into the lives of our clients. We are seeking a Service Technician who is proficient at installing, configuring, and maintaining low‑voltage integrated system equipment, devices, and components. The Service Technician performs system configuration, calibration, programming, testing, and troubleshooting – as well as demonstrates mastery of basic wiring/cabling for low‑voltage integrated systems.

Job Summary

We seek a Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end‑user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem‑solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company‑issued tools, equipment, and vehicle.
• Interact with builders and other industry professionals.
• Communicate daily with the project manager about the progress of the project.

Benefits/Perks

• Competitive compensation based on experience and skill set.
• Medical, Vision, and Dental Insurance.
• 401(k).
• 2 weeks of paid vacation.
• Paid Sick Time.
• Paid Holidays.
• Bring Your Own Device Stipend.
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Manufacturer Purchase Programs.
• Laptop & Peripherals.

Qualifications

• High school diploma or equivalent.
• 3–5 years of AV/Networking/Technology Integration experience.
• Control4 Certification.
• Motivated to learn new technologies and processes.
• Exhibits strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Possess a valid California driver’s license and access to a reliable, insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods of time.

Schedule / Expected Work Hours

• May be required to work overtime.

We are a smoke, alcohol, and drug‑free environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.