Service Technician

Daisy - San Carlos; San Carlos (CA); On-site; USD 72,800 - 83,200; Full time

Benefits offered by this job

Paid Time Off

Medical, Vision, and Dental

401K

Referral Bonus

Relocation packages

Training and Development

Career Pathways & Upward Mobility

Job summary

Daisy in San Carlos, CA is seeking a Service Technician to install, configure, and maintain low-voltage integrated system equipment for homes and small offices. You’ll work with Control4 and related AV networks, perform wiring, calibration, testing, and on-site problem solving with clients, designers, builders and architects.

This is a frontline customer-facing role in a fast-growing national smart spaces company.

Qualifications

• 2–3 years hands-on experience with low-voltage systems installation.
• Proficiency with Control4; Savant or Crestron a plus.
• Strong AV, networking and smart home knowledge.
• Positive, customer-focused attitude and work ethic.
• Excellent communication and problem-solving skills.
• Ability to lead teams on-site.

Responsibilities

• Install, configure, and service Control4 and other AV, networking, and home automation systems.
• Terminate and install low-voltage cabling, panels, and junction boxes.
• Troubleshoot audio, video, networking, and control systems.
• Interpret blueprints and schematics to ensure accurate installations.
• Ensure code-compliant, high-performance work at client sites.
• Communicate progress and issues to Project Manager.
• Be on-site point of contact for clients, designers, builders, and architects.
• Maintain company vehicle, tools, and equipment.
• Mentor junior technicians as needed.
• Deliver service per Daisy’s standards of quality and professionalism.

Skills

Control4 proficiency

AV systems

Networking basics

Customer-facing

Team leadership

Wiring & cabling

Problem-solving

Independent worker

Tools

Control4 system

SavAnt/Crestron - nice to have

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

About Daisy

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Service Technician in our San Carlos, California branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components.

Why You’ll Love This Role

We are seeking a detail‑oriented, tech‑savvy Service Technician to support accounting operations across a dynamic, multi‑branch organization. This role is ideal for someone who thrives on the idea of solving one of the biggest in‑home problems today and bringing more joy into the lives of our clients. The right candidate is proficient with Control 4, understands the basic concepts of how audio, video, communication, and control devices work, and performs system configuration, calibration, programming, testing, and troubleshooting, as well as demonstrates mastery of basic wiring/cabling for low‑voltage integrated systems.

What You’ll Be Doing

• Install, configure, and service Control4 and other integrated AV, networking, and home automation systems
• Terminate and install low‑voltage cabling, panels, and junction boxes
• Troubleshoot audio, video, networking, and control systems—both simple and complex
• Interpret project blueprints and system schematics to execute installations accurately
• Ensure clean, code‑compliant, and high‑performance installations at client sites
• Communicate daily progress and issues to the Project Manager
• Act as the on‑site point of contact for clients, designers, builders, and architects
• Maintain company vehicle, tools, and equipment in excellent condition
• Mentor and lead junior technicians as needed
• Deliver service that meets Daisy’s standards for quality, reliability, and professionalism

What You Bring to the Team

• 2–3 years of hands‑on experience with low‑voltage integrated systems installation
• Proficiency with Control4 systems; experience with Savant or Crestron is a plus
• Strong knowledge of AV, networking, and smart home technologies
• Positive, customer‑focused attitude and a strong work ethic
• Excellent communication and problem‑solving skills
• Ability to lead teams and manage workflow on‑site effectively
• Comfortable working independently and collaboratively
• Physically capable of lifting up to 50 lbs and performing tasks such as kneeling, standing, and climbing
• Clean driving record and valid California driver’s license
• Must pass a background check and drug screening

What We Offer

• $35 - $40/hour depending on experience
• Paid Time Off
• Medical, Vision, and Dental
• 401K
• Referral Bonus for bringing in other team members
• Relocation packages (as applicable) at hiring
• Training and Development
• Career Pathways & Upward Mobility

Our Mission and Culture

Mission: Enhance the human experience through smart spaces

Vision: Become the most beloved brand in technology services

Our Core Values

• Delight: Deliver magical client experiences
• Accountability: Own your work with transparency and integrity
• Innovation: Embrace creativity to solve challenges
• Service: Put clients, teammates, and partners first
• You: Celebrate diverse backgrounds and perspectives

Additional Information

We maintain a smoke-, drug, and alcohol‑free workplace on‑site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.