Service and Installation Technician

Daisy Orange County; Portsmouth (NH); On-site; USD 59,236 - 68,880; Full time

Benefits offered by this job

401(k)

Dental insurance

Medical insurance

Health insurance

Vision insurance

Paid time off

Training and development

Bring Your Own Device stipend

Rewards program

Manufacturer purchase programs

Laptop and peripherals

Job summary

Daisy Orange County is seeking a Service Technician to install, configure, and maintain low-voltage integrated system equipment in residential and commercial settings. You will troubleshoot audio, visual, controls, and security gear while representing the Daisy brand and building trusted client relationships.

Compensation ranges from $43.00 to $50.00 per hour. The role requires field travel, strong technical skills, and leadership capabilities, along with a valid driver’s license and ability to

Qualifications

• High school diploma or equivalent.
• 3-5 years of AV/Networking or technology integration experience.
• Control4 certification.
• Motivated to learn new technologies and processes.
• Strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Valid California driver’s license and access to a reliable, insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods of time.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and escalation of issues.
• Collaborate on problem-solving in installation standards and share challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company-issued tools, equipment, and vehicle.
• Interact with builders, contractors, and other industry professionals.
• Communicate daily with the project manager about the progress of the project.

Skills

AV/Networking experience

Control4 certification

Leadership skills

Education

High school diploma or equivalent

Job description

Job Summary

Service Technician to install, configure, and maintain low-voltage integrated system equipment, devices, and components. Analysts will troubleshoot audio, visual, controls, and security equipment in residential and commercial locations, representing the Daisy brand and building trusted client relationships.

Compensation: $43.00 - $50.00 per hour.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and escalation of issues.
• Collaborate on problem-solving in installation standards and share challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company-issued tools, equipment, and vehicle.
• Interact with builders, contractors, and other industry professionals.
• Communicate daily with the project manager about the progress of the project.

Qualifications

• High school diploma or equivalent.
• 3-5 years of AV/Networking or technology integration experience.
• Control4 certification.
• Motivated to learn new technologies and processes.
• Strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Valid California driver’s license and access to a reliable, insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods of time.

Schedule / Expected Work Hours

• May be required to work overtime.

Benefits

• 401(k)
• Competitive salary and compensation based on experience and skillset.
• Dental insurance
• Medical insurance
• Health insurance
• Vision insurance
• Paid time off (including 2 weeks of vacation, sick time, and holidays).
• Training and development.
• Bring Your Own Device stipend.
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Manufacturer purchase programs.
• Laptop and peripherals.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.