Service Technician

FS-Elliott; Pittsburgh (Allegheny County); On-site; USD 65,000 - 86,000; Full time

Job summary

FS-Elliott is expanding our Field Service team in Pittsburgh. The Service Technician will perform on-site installation, start-up, commissioning, preventative maintenance, and repairs on centrifugal compressor packages.

The role includes technical support, training, and feedback to improve our machines. This hands-on position requires strong problem-solving, safety awareness, and the ability to travel up to 75% with occasional after-hours work.

Qualifications

• Associate's Degree or equivalent, or 3–5 years related experience and/or training.
• Strong problem-solving and process analysis skills.
• Willingness to travel extensively (up to 75%) and work outside of standard business hours when necessary.

Responsibilities

• Performs on-site start-up, overhauls/repairs, maintenance and troubleshooting.
• Provides professional troubleshooting and technical support.
• Promotes and practices proper safety procedures and PPE usage.
• Completes work order forms and related paperwork.
• Reports equipment troubles and logs feedback into databases.
• Presents training programs to channel partners and customers.
• Performs other duties as assigned by management.

Skills

Problem solving

Decision making

Customer service

Safety awareness

Communication skills

Travel up to 75%

Independent working

Teamwork

Education

Associate's degree or equivalent

Tools

ERP systems

Microsoft Office 365

Job description

Description

FS-Elliott is expanding our Field Service team! We're seeking a skilled Service Technician responsible for equipment installations for the start-up, commission, preventative maintenance, and repair of our centrifugal compressor packages and equipment on-site. Additional responsibilities to provide technical support, training, and feedback related to our machines

Department: Global Services

Location: Pittsburgh

Description

This is a hands‑on role where technical expertise, a problem-solving mindset, and a strong commitment to safety and customer satisfaction are essential.

Responsibilities

• Performs on-site start-up assistance, overhauls/repairs, maintenance and troubleshooting. Obtains first-hand information when troubles exist. Responsible for implementing corrective steps.
• Provides professional troubleshooting and technical support. Executes assignments with guidance from experienced service persons.
• Promotes and practices proper safety procedures and the correct use of personal protective equipment at all times.
• Completes work order forms and other job-related paperwork on a daily basis.
• Reports equipment troubles. Enters such feedback into company databases.
• Present training programs to channel partners and customers.
• Performs other related duties as assigned by management.

Skills Knowledge and Experience

Education:

• Associate's Degree or equivalent, or three to five years related experience and/or training, or equivalent combination of education and experience.

Required Skills and Competencies:

• Strong problem-solving and process analysis skills.
• Good judgment with the ability to make timely and sound decisions.
• Self-motivated, resourceful, and adaptable; able to work independently while contributing effectively within a team environment.
• Strong customer-centric attitude with a focus on delivering high-quality service.
• Broad understanding of safety, health, and environmental rules, regulations, policies, and procedures.
• Willingness to travel extensively (up to 75%) and work outside of standard business hours when necessary (with appropriate notice).
• Ability to obtain and maintain Unescorted Site Access, including passing a drug screening process.
• Working knowledge of Microsoft Office 365 applications.
• Experience with ERP systems (preferred).
• Strong verbal and written communication skills, including the ability to actively listen and convey technical information clearly and effectively.