Service Technician

Grundfos GmbH; Orlando, Northern (FL, KY); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Annual bonuses

Health insurance

Volunteer leave (3 days)

On-demand training

Job summary

Grundfos GmbH in Orlando is seeking a Field Media Service Technician to perform on-site installation, maintenance, and repair of media systems and pump equipment for our customers.

As part of the Field Service team, you will deliver expert service, diagnose issues, and conduct preventive maintenance while documenting findings. Qualified candidates have 3+ years field service experience, a valid driver's license, and the ability to travel within territory.

Qualifications

• 3+ years of hands-on field service, maintenance, or repair experience.
• Experience with pumps, rotating equipment, or industrial media systems.
• EPA or other relevant environmental or safety certification is a plus.

Responsibilities

• Install, commission, and startup Grundfos media equipment and pump systems on-site at customer facilities.
• Diagnose and troubleshoot mechanical, electrical, and control system issues to restore equipment to optimal performance.
• Execute preventive and corrective maintenance according to Grundfos service protocols and manufacturer specifications.
• Document all service activities, parts usage, and technical findings in field service management systems.
• Provide technical guidance and training to customers on proper equipment operation and maintenance best practices.
• Collaborate with sales and engineering teams to identify opportunities for system upgrades and service agreements.

Skills

Field service

Mechanical aptitude

Electrical aptitude

Troubleshooting

Reading schematics

Education

Associate degree or technical certification in mechanical/electrical technology

Tools

PLC/Control diagrams

Job description

Are you a hands-on technical professional who thrives on solving complex media system challenges in the field and keeping critical water infrastructure running at peak performance? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our newField Media Service Technician, you will be performing on-site installation, maintenance, and repair of Grundfos media systems and equipment, serving as the trusted technical expert our customers rely on to keep their operations flowing. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Field Service team, you'll create impact by Delivering expert technical service that ensures reliable water solutions for customers while strengthening Grundfos's reputation for world-class field support.

Your main responsibilities include:

• Perform on-site installation, commissioning, and startup of Grundfos media equipment and pump systems at customer facilities
• Diagnose and troubleshoot mechanical, electrical, and control system issues to restore equipment to optimal performance
• Execute preventive and corrective maintenance according to Grundfos service protocols and manufacturer specifications
• Document all service activities, parts usage, and technical findings accurately in field service management systems
• Provide technical guidance and training to customers on proper equipment operation and maintenance best practices
• Collaborate with sales and engineering teams to identify opportunities for system upgrades and service agreements

What makes you a great fit

Above all, you are a skilled, self-motivated field technician with strong mechanical and electrical aptitude, excellent problem-solving abilities, and a genuine commitment to delivering outstanding customer service. We would also imagine that you have:

• 3+ years of hands-on experience in field service, maintenance, or repair of pumps, rotating equipment, or industrial media systems
• Strong working knowledge of mechanical systems, electrical circuits, and basic PLC/control systems
• Valid driver's license and ability to travel regularly to customer sites within assigned territory
• Ability to read and interpret technical drawings, schematics, and service manuals

It is a plus if you also:

• Associate degree or technical certification in mechanical engineering technology, electrical technology, or a related discipline
• Experience with Grundfos products or similar commercial/industrial pump and water treatment systems

EPA or other relevant environmental or safety certification

Why you will love working here

• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.

To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our peopleto get to know some of your future colleagues and why they love working at Grundfos.

The salary range for this position is $ 53,300.00 - $77,000.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.

Qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Grundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact [e-mail]. We are committed to providing a fair and accessible hiring process.

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.